Residential Escrow Officer

About us

Transnation Title Agency is a leading provider of real estate title services dedicated to delivering exceptional results and customer satisfaction. Committed to accuracy, efficiency, and integrity, we strive to exceed our clients' expectations in every transaction. Our employees are our most valuable asset. We foster a collaborative and inclusive work environment where every team member is valued, respected, and empowered to reach their full potential.

Job Summary

As a Residential Escrow Officer, you'll be the cheerful champion of closing day celebrations!! You will manage all aspects of residential escrow transactions, from paperwork parties to signing shindigs, ensuring every step towards homeownership is a joyful journey.

You will work closely with real estate pros, lenders, buyers, and sellers to ensure smooth and timely closings while prioritizing our valued clients' satisfaction and peace of mind. Your primary duties will include prepping and reviewing documents, coordinating with all parties involved in the transaction, disbursing funds, and maintaining accurate records, all while delivering exemplary customer service every step of the way. If you are ready to make someone's homeownership dreams come true, join our team!

Responsibilities and Duties

Typical duties of the position may include:

• Effectively communicate with customers to process new and existing title orders.
• Answer phones and direct calls to the appropriate department or individual with a courteous and professional demeanor, ensuring prompt and efficient handling of client inquiries and requests
• Review title commitments:
• • Review accuracy investing, insured parties, insured values, and rates as filed.
  • Correlate property description on commitments to surveys, policies, mortgages, deeds, purchase agreements, and other legal documents, ascertaining their accuracy and completeness.
  • Review title requirements as outlined in the commitment and obtain and review proper documentation, such as; deeds, mortgage, and land contract payoffs, discharges, trust documents, divorce documents, power of attorneys, probate documents, corporate documents, and other documents pertinent to and required to create a marketable title.

• Scheduling and coordinating closings with parties involved in transactions.
• Prepare escrow settlement documents as instructed by the company, lender, attorneys, and purchase agreements, including proration of taxes, rents, and other items as required by instructions.
• Execute closings:
  • Explain closing documents to parties involved, answer questions about the derivation of figures on the closing statement and obtain all necessary signatures.
  • Collect and disburse all funds and documents to appropriate parties.
  • Maintain follow-up necessary for the completion of transactions and issuance of policies.
  • Prepare written escrow agreements per the contract or instructions given.

• File and record transaction documents for issuance of final policies.
• Reliable Transportation to travel to off-site locations to perform closings.

The Escrow Officer may be assigned additional tasks to support the department's goals.

Qualifications and Skills

• Provide company stewardship to customers, servicing as a company liaison with realtors, lenders, attorneys, etc.
• Knowledge and understanding of the purpose and use of title insurance and related services, terminology of instruments involved in escrow transactions, and insuring marketable title to real property.
• Knowledge and understanding of real estate-related documents, local escrow procedures and terminology, legal descriptions, sales and service techniques, and mortgage lending principles.
• Knowledge and understanding of terms, conditions, covered risks, and exclusions from coverage of underwriters' policies, products, and company products.
• Ability to work a flex schedule, willing to work nights and weekends when necessary
• Knowledge of local and state tax and recording standards.
• Knowledge and understanding of legal descriptions, sales, service techniques, and mortgage lending principles.
• Excellent decision-making skills.
• Ability to perform proration of taxes and similar costs associated with the closing documents

Education/Experience:

Associate degree with a minimum of two years experience within the real estate title industry or an equivalent combination of education and experience

Licenses:

Resident Producers Licenses with the State.

Valid State Driver's License

Preferred Notary Public

Computer Skills:

Proficient computer skills with Microsoft Office and web-based industry programs. RamQuest software.

Company Perks

• Paid time off
• Paid holidays
• Paid Birthday off
• Flexible work schedule
• Employee Assistant Program for employees and family members.
• Employee Development Program
• Scholarship Program

Benefit programs

• Multiple Medical plans
• Dental Coverage
• Vision Coverage
• Telemedicine benefits
• 401(k) retirement plan with company match
• Flex spending program.
• Health spending account
• Company paid Life, LTD, and STD
• Voluntary Life Coverage
• MetLife Supplemental Insurance