Clinical Specialist- Organ Care System (OCS)

Job Description: Position:       OCS Specialist, Netherlands (Please submit CV in English) Location:      Utrecht Reports to: Vice President, DACH & Commercial Lead EU POSITION SUMMARY The OCS Specialist will play a critical role in supporting the clinical application and operational success of the Organ Care System (OCS Lung, Liver, and Heart platforms) across the Netherlands and broader European region. This field-based role partners closely with transplant centers, clinical teams, and internal TransMedics stakeholders to support organ retrieval, preservation, transportation, assessment, and customer education activities. RESPONSIBILITIES: This position is responsible for, but not limited to, the following: Complete hands-on training and obtain OCS Certification across all relevant organ platforms- OCS Lung/ Liver/ Heart. Support the clinical use of OCS technology during organ retrieval, preservation, transportation, and assessment in accordance with TransMedics protocols and clinical standards. Work a variable on-call schedule to support urgent transplant cases, including nights, weekends, and holidays, in compliance with local labor regulations. Travel as needed to transplant centers and clinical sites within the EU transplant network and other geographies to support OCS cases and customer needs. Provide real-time case updates and escalate issues to the TransMedics EU Clinical Programs and Training Lead, as appropriate. Build and maintain strong relationships with clinicians, transplant centers, customers, and internal stakeholders. Support regional meetings, workshops, and events by providing clinical expertise to customers and internal commercial teams. Prepare and present internal case reviews following OCS utilization. Manage OCS equipment at the Netherlands logistics hub, including maintenance, inventory management, troubleshooting, and routine testing. Support site initiations, refresher trainings, and ongoing clinical education for OCS users. Collaborate cross-functionally with Clinical, Commercial, Operations, and Training teams to support adoption and growth of OCS technology within the Netherlands and broader European market. Assist in delivering product and clinical training to internal sales and commercial teams. Stay informed on relevant clinical literature, market trends, and competitive developments. Represent TransMedics at national and international congresses, industry meetings, and customer engagements. Perform additional duties as required to support business and clinical operations. MANAGEMENT RESPONSIBILITIES This position does not have any direct reports PHYSICAL ATTRIBUTES Must be able to lift/pull/push up to 35 kg and safely navigate aircraft stairs with equipment, comply with TransMedics’ medical screening requirements and able to stand, walk, and perform repetitive tasks during extended case coverage. MINIMUM QUALIFICATIONS     Degree in Techniques of Cardiocirculatory Pathophysiology and Vascular Perfusion (or equivalent qualification) and a minimum of 3 years of relevant clinical experience required. Certification from the European Board of Cardiovascular Perfusion and active registration with the Nederlandse Vereniging voor Perfusionisten required. Fluency in Dutch and English, written and spoken, required (minimum B2 English level). Must reside within a reasonable distance of the Netherlands logistics hub. Must be highly flexible and willing to support urgent transplant cases during nights, weekends, and holidays, as needed. Strong attention to detail, organizational skills, and the ability to effectively manage multiple priorities in a dynamic environment. Ability to build and maintain trusted professional relationships internally and externally. Strong customer-facing and stakeholder engagement skills. Proven ability to remain calm and professional in fast-paced, high-pressure clinical environments. Adaptable and able to manage changing priorities effectively. Proficiency with Microsoft Office and expense management systems such as Concur. Every Organ Wasted is a Life Not Saved. TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes.    Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.    Maximize your potential at TransMedics, Inc. www.TransMedics.com   Employee Benefit: Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA Dental Vision Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability 401K Plan Pet insurance Employee Stock Purchase Plan TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees. Welcome to TransMedics Careers! Our Vision is to help save more patients' lives by becoming the trusted partner to transplant stakeholders worldwide and delivering the highest quality technology, service and clinical care. TransMedics Group, Inc. (TMDX) is a commercial-stage medical technology company transforming organ transplant therapy for end-stage organ failure patients across multiple disease states. We developed the Organ Care System, or the OCS™, to replace a decades-old standard of care that we believe is significantly limiting access to life-saving transplant therapy for hundreds of thousands of patients worldwide. Our innovative OCS technology replicates many aspects of the organ’s natural living and functioning environment outside of the human body. As such, the OCS represents a paradigm shift that transforms organ preservation for transplantation from a static state to a dynamic environment that enables new capabilities, including organ optimization and assessment. In concert with our OCS technology platform and OCS Connect™ app, which enables TransMedics and transplant clinicians to efficiently track, coordinate & communicate resource logistics for donor organs procured and maintained on OCS™, TMDX launched its National OCS™ Program (NOP) in 2022: 16 regional hubs across the U.S. staffed by a dispersed workforce of experienced, on-staff OCS Perfusion Specialists & Cardiothoracic and Abdominal Donor Procurement Surgeons. These resources are mobilized on-demand via our own dedicated ground & aviation transportation logistics network, to retrieve and deliver allocated donor organs from anywhere in the U.S. – aiding U.S. Transplant Centers in bidding farewell to the time & distance limitations of cold storage & expand the pool of viable donor organs for their transplant recipients.