Enterprise Account Manager

Title: Enterprise Account Manager

Description:

Imagine… working at a logistics company where all team members were supportive, had industry experience and the technology offerings did not look like an excel sheet… Imagine having free reign on all shippers in the country and not being tied down because your company saturated the entire market… Imagine carriers and shippers actually wanting to work with you… Imagine all drivers tracking in real-time, eliminating annoying check calls and issues like finding out a carrier isn’t going to pick up a load because he did not answer his phone. Welcome to TransLoop, a much better logistics company.

We are a battle-tested, technology-driven logistics company. Our team, led by an industry-leading logistics broker, was strategically built and has extensive experience leading the most prominent companies in the fields of trucking, supply chain management, transportation technology, and manufacturing.

About the Role

You will be immersed into our hands-on, comprehensive training program with our Sales Trainer while receiving supplemental instruction from our team of experienced sellers and operators. Upon the end of training, you will take complete ownership of reinforcing established operational processes while being tasked with growing the truckload volume and revenue of respective enterprise account(s) placed under your supervision with existing shipper partners. You will represent TransLoop as the main point of contact. The definitive goals in this position are to build trust, leverage TransLoop’s technology, carrier network and top talent to identify opportunities for new and continued business within the shipper partner network and related networks. This position will take a well-organized self-starter and all-around sales and operational “beast”. We are on a mission to build the most elite sales and account management teams in the logistics industry and are always interested in bringing on top talent.

This is a high-impact role for TransLoop. The success of this role will have a material impact on our business and the future growth of TransLoop.

What You'll Do

• Manage Enterprise accounts and serve as escalation point for issue resolution
• Lead RFP's with pricing team and sales leaders to continue overall growth of accounts
• Develop new and grow existing customer relationships – Account growth and operational streamlining
• Lead monthly QBR’s with designated accounts with Customer Sales and Strategy leadership
• Build deep relationships with shipper contacts – warehouse to Director of Transportation
• Identify opportunities to improve our offerings, value proposition, and sales cadence
• Leverage our leading tech platform
• Lead a team of Operations Specialist and Account Growth Managers to KPI expectations
• Design/Implement selling proposition to onboard new business from existing customers
• Give exceptional customer service every day
• Exemplify TransLoop’s pillars in every interaction: Transparent. Reliable. Collaborative.

What You'll Need

• Relevant supply chain, sales, operational or customer service experience
  • 3-5 years logistics experience required
• Exemplify a proven track record of high performance and dependability
• Strong writing and speaking skills

Bonus Points

• Supply chain, logistics or sales-related degree
• You have experience selling or operating enterprise-level accounts in 3PL

Enjoy the good life: TransLoop wants you to love where you work so we offer

• Competitive compensation
• Uncapped pay & competitive salaries
• Medical, dental, and vision coverage
• Personal financial advisor
• Wellness Days

Transloop About Statement:

TransLoop is a modern digital freight network revolutionizing logistics for shippers and carriers of all sizes. The team pairs cutting-edge technology with white-glove service to deliver unparalleled transparency, industry-leading reliability, constant innovation, and real-time collaboration with every shipment.

TransLoop is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, TransLoop participates in the E-Verify program in all locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.