Business Office Manager

Transitions Healthcare Washington PA is seeking an experienced, detail-oriented Business Office Manager to join our leadership team. If you're passionate about financial accuracy, exceptional customer service, and supporting the daily operations of a skilled nursing facility, we'd love to hear from you.

At Transitions Healthcare Washington PA, we are committed to providing our employees with the resources, support, and flexibility needed to build rewarding careers. Our team members enjoy opportunities for professional growth while contributing to a collaborative, resident-centered environment.

Why Join Transitions Healthcare Washington PA?

• Competitive wages

• On-demand pay option

• Comprehensive medical, dental, and vision benefits

• Paid time off (PTO)

• Retirement savings opportunities

• Supportive leadership team

• Career advancement and professional development

• Positive, team-oriented work environment

• Opportunity to make a meaningful difference in the lives of our residents every day

Business Office Manager Responsibilities

As the Business Office Manager, you will oversee the daily financial and administrative operations of the facility while ensuring accurate billing, regulatory compliance, and exceptional customer service.

Responsibilities include:

• Maintain resident trust fund accounts, including deposits, withdrawals, reconciliations, and payments made on behalf of residents.

• Process resident-related medical expenses accurately and in a timely manner.

• Manage resident billing and accounts receivable for Medicare, Medicaid, private pay, managed care, and other payer sources.

• Monitor and collect outstanding accounts receivable while maintaining positive relationships with residents, families, and third-party payers.

• Ensure accurate financial records and compliance with federal, state, and facility policies.

• Prepare financial reports and maintain organized business office documentation.

• Collaborate with admissions, nursing, social services, and corporate departments to ensure accurate resident financial information.

• Assist residents and families with billing questions and financial inquiries in a professional and compassionate manner.

• Maintain confidentiality of resident financial information in accordance with HIPAA regulations.

• Perform additional business office duties as assigned.

Qualifications

• Previous Business Office Manager experience in a skilled nursing facility or long-term care setting required.

• Thorough knowledge of Medicare, Medicaid, managed care, private pay billing, and medical assistance programs.

• Associate degree in Accounting, Business Administration, Finance, or a related field preferred; equivalent experience will be considered.

• High school diploma or GED required with a minimum of two (2) years of bookkeeping or business office experience in a healthcare setting.

• Proficiency in Microsoft Word, Excel, Outlook, and other business office software.

• Strong organizational, analytical, communication, and customer service skills.

• Ability to manage multiple priorities while maintaining accuracy and confidentiality.

Transitions Healthcare Washington PA is proud to be an Equal Opportunity Employer.

EOE

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