What are the responsibilities and job description for the PRICING & OPERATIONS ANALYST position at Transgroup Express, LLC?
Job Description
Scan Global Logistics is a leading freight forwarding company, specializing in providing comprehensive logistics solutions to clients across various industries. At the core of our DNA is a ‘can-do-attitude’ and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air or any other modes of transportation. Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun.
This is a direct hire, full-time onsite position based in Peabody, MA.
Position Overview:
SGL is seeking a highly skilled and motivated Pricing & Operations Analyst to support both pricing strategy development and end-to-end freight execution. The ideal candidate is a hands-on logistics professional with strong analytical ability, operational expertise, and a customer-focused mindset. This role is responsible for ensuring competitive pricing, seamless shipment execution, and strong coordination between internal teams, carriers, and customers.
Job Responsibilities
- Develop competitive and accurate price proposals for the SGL network using pricing models, market intelligence, carrier input, and operational insights
- Execute end-to-end shipment coordination from booking through final delivery, ensuring smooth operational flow
- Analyze market trends, customer requirements, transit times, and service performance to establish and adjust competitive pricing strategies
- Track and manage shipments proactively, providing timely updates and resolving delays, service exceptions, and operational issues
- Collaborate with carriers, airlines, trucking companies, warehouses, and internal stakeholders to ensure efficient shipment execution
- Prepare, review, and process shipping and pricing documentation including B/Ls, AWBs, invoices, delivery orders, and rate confirmations with high accuracy
- Support spot quotes and pricing requests while ensuring alignment with operational feasibility and service requirements
- Monitor pricing effectiveness and recommend adjustments to maximize profitability, service quality, and market competitiveness
- Maintain accurate shipment, pricing, and rate records in internal systems and support billing validation processes
- Partner closely with sales, customer service, and North American operations teams to ensure alignment between pricing decisions and operational execution
- Build and maintain strong relationships with customers, carriers, vendors, and internal stakeholders to support service excellence
- Ensure compliance with company policies, SOPs, industry regulations, and legal requirements across both pricing and operational activities
- Prepare and present pricing and operational performance reports to leadership and product teams
Required Skills & Qualifications
- Minimum 3 years of experience in freight forwarding operations, pricing, or related roles
- Strong hands-on experience managing shipments from initiation through delivery
- Solid understanding of freight movement, carrier coordination, and logistics documentation requirements
- Strong analytical and problem-solving skills with high attention to detail
- Entrepreneurial mindset with willingness to learn and adapt in a fast-paced environment
- Strong sense of urgency and ability to work under pressure while managing multiple priorities
- Excellent communication, negotiation, and stakeholder management skills
- Ability to work independently as well as collaboratively in a team environment
- Proficiency in Microsoft Office Suite, especially Excel
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Work authorization/security clearance requirements:
- Must be eligible to work in the United States
- Must pass TSA eligibility screening
Job Type: Full-time
Pay: $26.00- $28.00 Per Hour
Schedule: 8-hour shift (Monday to Friday)
Work Location: On-site (Peabody, MA)
Benefits:
- 401(k)
- Health Insurance
- Dental insurance
- Vision Insurance
- Employee assistance program
- Health Savings Account (HSA)
- Life insurance
- Short Term Disability Insurance
- Long Term Disability Insurance
- Paid Time Off
- Tuition Reimbursement
Salary : $26 - $28