What are the responsibilities and job description for the Market Vice President position at Transformations Care Network?
Seattle, Washington, United States (Hybrid)
Position Summary
TheMarket Vice President serves as the senior leader responsible for driving performance, productivity, and growth across a multi-site network of outpatient mental health clinics in the Washington state market, with a primary focus on the greater Seattle metro area. This individual functions as both a strategic business operator and a culture leader, accountable for operational excellence, financial stewardship, and the seamless integration of both new and legacy locations.
This role oversees all aspects of regional operations, including clinic optimization, market expansion, and the introduction of new service lines. The ideal candidate combines strong financial and operational acumen with the ability to build high-performing teams, ensure regulatory readiness, and foster a culture aligned with mission-driven, high-quality mental health care delivery.
Key Responsibilities
Position Summary
TheMarket Vice President serves as the senior leader responsible for driving performance, productivity, and growth across a multi-site network of outpatient mental health clinics in the Washington state market, with a primary focus on the greater Seattle metro area. This individual functions as both a strategic business operator and a culture leader, accountable for operational excellence, financial stewardship, and the seamless integration of both new and legacy locations.
This role oversees all aspects of regional operations, including clinic optimization, market expansion, and the introduction of new service lines. The ideal candidate combines strong financial and operational acumen with the ability to build high-performing teams, ensure regulatory readiness, and foster a culture aligned with mission-driven, high-quality mental health care delivery.
Key Responsibilities
- Lead multi-site operations, ensuring consistent quality, productivity, and financial performance across existing and emerging mental health clinics.
- Act as the primary P&L owner for the region, using data and KPIs to drive performance improvement, operational efficiency, and strategic decision-making.
- Partner with clinical and operational leaders to execute strategies that expand access to care, improve service delivery, and strengthen referral pathways.
- Oversee regional growth initiatives including new clinic launches, site selection, demand analysis, and potential merger or acquisition activity.
- Introduce and operationalize new service lines, ensuring compliant, scalable, and effective implementation across the region.
- Ensure compliance with Washington state licensure requirements, accreditation standards, and payer credentialing processes.
- Monitor intake workflows, referral patterns, and consumer experience metrics to drive improvements in access, satisfaction, and operational outcomes.
- Develop and maintain strong relationships with referral sources, payers, and community partners to support sustained market growth.
- Build, coach, and develop market leadership teams, including oversight of clinic-based administrative and operational functions.
- Foster a culture of collaboration, accountability, and service excellence throughout the regional organization.
- Serve as a strategic liaison to corporate and cross-functional partners, ensuring alignment between enterprise priorities and regional needs.
- Leverage analytics to identify market opportunities, forecast demand, and inform workforce planning and operational expansion decisions.
- Bachelor’s degree required; Master’s degree in a healthcare, business, or related discipline preferred.
- 10 years of progressive leadership experience within multi-site healthcare or clinical services operations, preferably in behavioral or mental health.
- Demonstrated success managing operational and financial performance, including P&L accountability.
- Proven expertise in regulatory standards, Washington state licensure requirements, payer credentialing, and compliance frameworks.
- Experience leading new site launches, market expansions, and integration of acquired or legacy clinic operations.
- Strong financial acumen, including experience with budgeting, forecasting, and compensation governance.
- Exceptional communication and leadership skills with experience managing geographically dispersed teams.
- Track record of using data, KPIs, and analytics to inform operational strategy and drive measurable performance improvement.
- Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
- Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
- Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
- Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.