Administrative Assistant

Transformational Security, LLC (TSLLC), located in Columbia, Maryland, is seeking a highly motivated, professional, and personable Administrative Assistant. This team-oriented role provides essential administrative support and serves as the first point of contact for current and prospective customers. The ideal candidate will have prior administrative experience, strong interpersonal skills, and a positive, customer-focused attitude. Candidates must successfully complete a background check, have a clean criminal record, and be eligible to obtain a Top Secret security clearance.

Occasional after-hours support may be required; travel is not required.

Responsibilities

• Provide direct administrative and operational support to TSLLC Executives and Business Development (BD) team, including coordination of priorities, daily activities, time-sensitive projects, strategic initiatives, management reporting, and special assignments.
• Manage complex Outlook calendars, appointments, meeting requests, correspondence, telephone calls, and other executive or BD communications; prioritize commitments, resolve scheduling conflicts, coordinate participants, and maintain applicable company-wide calendars.
• Serve as the primary point of contact for customer inquiries received by phone and email and as a liaison among BD, customers, and other stakeholders; route requests appropriately and follow through to ensure inquiries, deliverables, and commitments are completed.
• Coordinate recurring and ad hoc meetings, customer visits, demonstrations, and training sessions, including scheduling, agendas, participant communications, briefing materials, room and conference-system readiness, audiovisual support, catering, and other logistics.
• Prepare briefing books, customer and capability presentations, agendas, handouts, background materials, schedules, itineraries, and other executive and BD documentation.
• Document meeting decisions and action items; maintain customer and executive action trackers, monitor outstanding commitments, deadlines, and deliverables, and provide timely reminders, status updates, and follow-up support to Executive staff.
• Track BD opportunities, customer engagements, sales pipeline activity, quotations, RFIs, RFQs, RFPs, proposal schedules, submission deadlines, and follow-up requirements; coordinate accurate and timely proposal inputs from technical, financial, contracts, operations, executive, and other responsible personnel.
• Maintain accurate CRM data and organized records of customers, contacts, opportunities, activities, proposals, contracts, meetings, communications, commitments, and follow-up actions; coordinate updates to ensure information remains current, complete, consistent, and accessible.
• Draft, edit, format, proofread, organize, and maintain executive and BD correspondence, proposals, presentations, reports, templates, forecasts, pipeline and activity reports, dashboards, and other internal resources.
• Conduct preliminary research on prospective customers, partners, competitors, markets, contract opportunities, and industry developments to support BD planning and customer engagements.
• Coordinate trade shows, conferences, external events, including registration, booth and exhibit logistics, shipping, schedules, reservations, marketing materials, promotional items, supporting documentation, and on-site support as required.
• Maintain BD and marketing resources, including brochures, presentations, branded merchandise, promotional items, and trade show assets; manage inventory, storage, updates, replenishment, distribution, and availability.
• Support BD budget planning and administration, including annual budget preparation, expense tracking and reconciliation, forecasting, reporting, purchasing requirements, and monitoring expenditures against approved budgets.
• Coordinate with internal departments to support customer deliverables, administrative actions, and resolution of scheduling or operational issues affecting BD activities.
• Handle confidential and sensitive business, customer, pricing, contractual, financial, and personnel information with discretion and professionalism, and perform other administrative and operational duties as assigned.

Preferred Qualifications

• Prior experience as an Administrative Assistant, Executive Assistant, or in a comparable administrative support
• Proficiency in Microsoft Office Suite and experience with NetSuite or comparable ERP and CRM systems.
• Strong written and verbal communication, organizational, multitasking, time-management, and task-prioritization skills.
• Professional attitude and appearance, with a strong internal and external customer-service orientation.
• Resourceful and proactive, with the ability to identify and address issues as they arise.
• Ability to adapt quickly to changing priorities, shift focus with limited notice, and approach assignments with a “no task is too big or too small” attitude.

Education

• Associate degree or higher.

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $22 - $25