What are the responsibilities and job description for the FRONT DESK RECEPTIONIST position at TransEdge Truck Centers?
JOB SUMMARY
A Full-Time or Part-Time Front Desk Receptionist must properly represent the business to its customers, partners, and vendors by providing a high-quality telephone and administrative service while maintaining a professional image. Candidate should be self-motivated, possess attention to detail, and can work independently.
POSITION REQUIREMENTS
Functions & Responsibilities:
- Greet and welcome all guests in a friendly and professional manner.
- Address all incoming calls and in-person questions and complaints and redirect them to specific departments as required.
- Receive letters, small packages, etc. and distribute them.
- Prepare outgoing mail for delivery to the post office.
- Keep updated records and files as needed.
- Assist with light administrative accounting work.
- Assist with other administrative duties as assigned.
- Understand the importance of attendance, punctuality, and professional attire.
- Exhibit high level of commitment to customer satisfaction.
- Organize and maintain office supply inventory including break room/coffee machine.
- Coordinate calendars and schedules for department managers and employees.
- Maintain employee and department directories as a guide for directing visitors.
- Responsible for operating and maintaining office machines, including printers, copiers, and mail machine.
- Contributes to team effort when required.
- Perform other duties as assigned.
Education & Experience:
- High School Degree or GED required.
- 2 years of Accounting or Finance experience
- Proficiency in Microsoft Office Suite, particularly Excel.
- Experience in automotive or truck dealership strongly preferred
- Excellent attention to detail and accuracy.
- Strong organizational and time management skills.
- Ability to work independently and meet deadlines.
- Strong communication skills in person and on the phone
Compensation and Benefits:
- Competitive Pay
- Full Benefits Package: Medical, Dental, Vision, 401K, FSA, Accident and Critical Illness, and STD/LTD/Life
- Paid Holidays, Birthday & PTO (Paid Time Off)
- Parental Leave