What are the responsibilities and job description for the Taxi Starter position at Transdev?
Taxi Starter
Transdev is proud to offer:
Non-CBA Position:
- Competitive compensation of $19.00 an hour
- Part time position, overnights 11 pm to 7am, Monday, Wednesday and Friday
- No benefits included
Key Responsibilities:
- Greets each passenger and provides information such as fare costs, average length of time to destination, etc. at curbside at the airport.
- Dispatch taxicabs in response to telephone requests for service or walkup service and provides customers with directions and answers to their general questions.
- Maintains operation maps, contacts drivers of assigned sector by radio or telephone to relay requests for service, and the log calls relayed to each driver and addresses of patrons.
- Facilitates transactions among all related parties to include overseeing the transaction type (credit cards, cash, vouchers, and coupons); making sure that the proper method of payment is assigned to each customer’s transaction.
- Loads and unloads luggage and other baggage for the customer.
- Provides wheelchair assistance to customers.
- Ensures compliance with all Airport rules and regulations and Transdev’s standard operating procedures.
- Other duties as assigned.
Qualifications:
- High school diploma or GED required
- Two years of customer service or basic office experience preferred
- Proven interpersonal skills dealing with the public required
- Pleasant telephone voice/manner
- Strong verbal communication and listening skills are required
- Ability to interact professionally and in a friendly manner with internal customers on all levels and be able to work well with diverse groups
- Ability to deal patiently and in a friendly manner with external customer problems and complaints and remain courteous when faced with difficult or angry customers
- Ability to work various shifts or flexible work schedules
- Ability to handle multiple tasks and work well under pressure
Physical Requirements:
The essential functions of this position require the ability to:
- 90% of work is accomplished indoors and in air conditioned or well-ventilated facilities
- 10% of work is accomplished outside in varying temperature, weather, and humidity conditions; most work is performed alone and in remote locations
- Frequently stands and walks; ability to stand for up to three hours; walk for long distances and on possible slipped ground or slippery and uneven surfaces; normal manual dexterity and eye-hand coordination; ability to assist passengers and lift or handle baggage weighing up to 50 lbs. without assistance; ability to bend, stoop, kneel, crawl, and crouch; and corrected hearing and vision to normal range; verbal communication
- Exposure to heavy traffic areas while performing the duties of the job
- Exposure to considerable amounts of dust, vehicle fumes and noise
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
- Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
- Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
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Salary : $19