What are the responsibilities and job description for the Operations Manager position at Transdev?
Operations Manager
NOTE: The following position is for a proposed new/future business within Transdev. Only candidates meeting the work experience requirements will be considered.
The Operations Manager reports directly to the General Manager in fulfilling daily operations, including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Springfield, MA.
Transdev is proud to offer:
- Competitive compensation package of minimum $95,000 – maximum $110,000
Benefits include:
- Vacation: minimum of two (2) weeks
- Sick days: 5 days
- Holidays: 12 days; 8 standard and 4 floating
- Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability.
Benefits may vary depending on the location policy. The above represents the standard Corporate Policy
Key Responsibilities:
- Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
- Oversees scheduling of operators, monitors operations and coordinates delivery of service with superiors.
- Works closely with the maintenance department to ensure that all operational service requirements are met.
- Track, compile, and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
- Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
- Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
- Coordinates with the safety and training department to ensure all safety goals and directives are met.
- Develop the Operations department budget.
- May operate a vehicle in revenue service, if necessary.
- Other duties as required.
- Travel requirement outside of immediate area (as a percentage): <10%
Qualifications:
- High school diploma or equivalent, such as GED, required.
- Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake endorsement required, or the ability to obtain one.
- 3 or more years of relevant transit supervisory experience required.
- Thorough knowledge of transit system regulations and operations.
- Working knowledge and proficiency with Microsoft Word, Excel, and relevant database programs
- Good written and oral communication skills
- Ability to organize and perform work efficiently, strong attention to detail.
- Ability to work effectively with labor may include labor grievances and negotiations.
- Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
- Must be able to work shifts or flexible work schedules as needed.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
- The work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Salary : $95,000 - $110,000
