What are the responsibilities and job description for the Assistant General/Operations Manager position at Transdev?
Transdev in Milwaukee, WI is hiring an Assistant General/Operations Manager. The Assistant General/Operations Manager will support the General Manager in operation of the Milwaukee Streetcar.
Transdev is Proud to Offer: Annual range for this role is $94K-117K a year based on experience. Full benefit package available after 90 days of employment, including medical, dental, vision, & 401K.
Benefits include:
- Vacation: 2 weeks vacation
- Sick days: 5 days
- Holidays: 12 days; 8 standard and 4 floating holidays
- Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
- Assures and promotes a safe working environment; ensures compliance with local, state, federal, company, and contractual policies, procedures, and regulations.
- Provides leadership, guidance, and first-line supervision to location employees; ensures company policies and procedures are followed.
- Coordinates daily transit operations, including dispatching, in-service monitoring, turn-in activities, and manifest accuracy and timeliness.
- Manages Dispatch and Operator schedules, validates pay hours, and maintains employee attendance systems; processes vacation requests and uniform orders.
- Assesses resource needs, operational problems, and performance trends and develops plans accordingly.
- Develops action plans to ensure customer satisfaction and provides effective communication with customers.
- Establishes training goals and requirements for all personnel; coordinates with the Safety & Training Manager to meet all safety goals, directives, and recordkeeping requirements.
- Monitors and evaluates operations performance, including on-time performance, missed runs, customer complaints, accidents, road calls, revenue/cost data, and other operational metrics.
- Oversees operator recruitment, selection, and training in coordination with the Safety Manager; assists with hiring processes and administers discipline when required.
- Satisfies all client, corporate, and contractual reporting requirements; completes all required daily/weekly reports.
- Assigns manifests and documents assignments manually and in the required computer systems; updates and maintains dispatch information.
- Assists in accident/incident investigations, including on-site support for safety and training personnel.
- Communicates job requirements and expectations to staff; provides coaching, guidance, and performance feedback.
- Capable of performing duties in other departments in the event of a vacancy.
- Performs other management duties or directives as required, including maintaining necessary licensure to drive or operate vehicles when needed.
Qualifications:
- Bachelors degree or equivalent in Business Administration, Logistics, Railroad Management, or related field preferred
- 5 years of supervisory or management skills in a similar position
- Knowledge of relevant federal and state employment laws
- Ability to deal with state and local government
- Ability to manage cost control and financial/ budget experience
- Ability to organize and perform work efficiently. Strong attention to detail
- Ability to navigate Labor Relation issues and work effectively with union partners
- Must be able to work flexible work schedule as needed
Physical Requirements:
- Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
- Lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
- Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
- Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Salary : $94 - $117
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