Technician I

TransCore (TCI), a subsidiary of ST Engineering, is seeking a Technician I to join our team in Orlando, FL.

Summary: The Maintenance Technician I performs on-site or in-house servicing, repair, and/or installation of customer equipment. This job may include any aspect of field support, including installation, troubleshooting, and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications, and programming; preventive maintenance actions; and documentation. 

Essential Duties and Responsibilities Include the following. Other duties may be assigned. 

• Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment. 
• Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices. 
• Respond to corrective maintenance requests or alarms within an acceptable time frame. 
• Diagnose and repair hardware, software, and system issues. 
• Report on the technical status of the system with accuracy and completeness. 
• Restore equipment to operational status as quickly as possible. 
• Module or PC Board swap out. 
• Isolation of faults in units or components. 
• Field test of units or components. 
• Maintenance of spare equipment and parts following the guidelines set forth to do so. 

Requirements and Qualifications 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required.  

• High school diploma or general education degree (GED) strongly preferred. 
• Must maintain a driver’s license in good standing as verified by TransCore. 
• Must be comfortable working at heights that could be more than 50 ft. 
• Familiarity with basic electrical or networking concepts is helpful. 
• Basic troubleshooting and problem-solving skills. 
• Willingness to learn and adapt to new technologies and tools. 
• Ability to work with hand tools and small electronic components. 
• Strong attention to detail and organizational skills. 

Physical Demands/Work Environment 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; outside weather conditions and moving traffic.