What are the responsibilities and job description for the General Manager position at TransChicago Truck Group?
At TransChicago Truck Group, we keep the trucks and people that power our economy rolling. We’re a full-service commercial truck dealership representing Freightliner and Western Star by providing sales, service, and parts for the trucks that keep goods on the road. We’re a family-owned, fast-growing dealership group that values curiosity, teamwork, and growth. If you’re the kind of person who likes to learn by doing and see the impact of your work every day, you’ve found the right spot.
We're looking for a General Manager who will be responsible for overseeing all Service and Parts activities of our Antioch dealership. This person will not only be responsible for leading and maintaining operations, but for also driving financial health and continued growth.
Essential Functions & Responsibilities:
- Lead service and parts teams across one shift (with a 2nd shift to be added), giving the appropriate guidance and direction to drive success.
- Support and execute on operational tasks and projects to ensure the company financial and strategic goals are met.
- Develop and maintain standards to maximize fixed operations efficiencies.
- Partner with Sales leadership to ensure sales team is hitting targets and following proper policies.
- Collaborate with the COO to develop parts & service sales forecast and performance measures.
- Support the sales efforts of the new and used truck departments by moving vehicles efficiently through the shop exceeding customer expectations.
- Actively engage in fixed operation sales opportunities within the given territory and effectively drive the staff to fully support customers.
- Coordinate with Parts & Inventory Control Managers to maintain inventory stocking levels and ensure that proper inventory controls are in place and adhered to.
- Continuously monitor location performance against all manufacturer requirements and partner with COO and other operations teams to correct any discrepancies.
- Oversee general administration and compliance to corporate policies, administrative procedures and directives.
- Complete all required reporting for COO, CFO, and manufacturer.
- Build and manage vendor relationships.
- Oversee facility appearance and maintenance.
- Review and approve assigned staff’s payroll.
- Other responsibilities as assigned.
Education and/or required experience:
- Experience in a truck dealership environment - Sales, Parts or Service.
- High energy and ability to lead, motivate, and train teams across all departments.
- Deep knowledge of all aspects of heavy/medium duty truck retailing .
- Excellent oral and communication skills .
- Compensation: $85,000-$95,000 plus bonus based on location performance. Compensation will ultimately be determined based on experience, competencies, certifications and education.
- Benefits:
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and AD&D Insurance
- Disability Insurance
- Flexible Spending Account (FSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Paid Sick Time
- Paid Holidays
- Additional voluntary benefits: We also offer a variety of other benefits including an Employee Assistance Program (EAP), Accident Coverage, Critical Illness, Cancer Insurance, Pet Insurance, and Identity Theft Insurance
TransChicago Truck Group is committed to a diverse and inclusive workplace. TransChicago is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.