What are the responsibilities and job description for the Commercial Lines Account Manager position at Transcendent LLC?
Commercial Lines Account Manager – Tuscaloosa, AL (ON-SITE)
About the Opportunity:
This role is with a large, fast-growing insurance agency that experienced significant expansion over the past year. They’re known for their strong culture, supportive environment, and commitment to doing right by both clients and employees. This team offers flexibility, a people-first atmosphere, and the chance to manage meaningful, high-value work within a collaborative structure.
Salary: Competitive, based on experience
Benefits: Fully paid health insurance, SEP retirement option, strong culture, and workplace flexibility
Location: Tuscaloosa, AL
Position Type: Full-Time
The Role:
We’re seeking a skilled Commercial Lines Account Manager to take ownership of a substantial construction-focused book of business, including managing the needs of one major client account. This role is ideal for someone who is detail-oriented, proactive, and experienced in commercial lines servicing within the construction space.
You’ll work closely with insurance specialists, producers, and internal teams to ensure exceptional service delivery and long-term client satisfaction. The agency operates on EPIC, so familiarity with the system is a strong plus.
What You’ll Do:
Manage a large construction-heavy book of business, including one primary key client
Handle full A–Z servicing: renewals, quoting, endorsements, certificates, policy changes, and client communication
Partner with internal insurance specialists for seamless service and high client satisfaction
Maintain accurate documentation and ensure timely, proactive follow-up
Work closely with producers and team members to address client needs and maintain strong relationships
Support a fast-growing agency with a reputation for top-tier service
What You Bring:
P&C License required
3 years of commercial lines account management experience
Strong background with construction-related accounts preferred
Experience using EPIC is a plus
Excellent communication, client service, and organizational skills
Ability to work independently while contributing to a collaborative culture
Detail-oriented mindset with a commitment to delivering exceptional service
Why Join This Organization?
Fully paid health insurance
SEP retirement plan
Flexible environment with a healthy work-life balance
Strong, supportive culture with low turnover
Opportunity to manage a large, meaningful client account
Growing agency with long-term stability and advancement potential
Interested?
All conversations and submissions are 100% confidential.
To learn more or apply, contact:
Hannah Lowry – Hannah@TranscendHire.com
#hc211167