Demo

Business Analyst

Transcend Softech LLC
Johnston, RI Contractor
POSTED ON 1/13/2026
AVAILABLE BEFORE 2/11/2026

Position: Encompass Business Analyst

Location: Johnston, Rhode Island

Alternate Location: Raleigh, NC, Richardson, TX, Phoenix, AZ, Hartford, CT (Hybrid 3/2)

Long Term Contract


Unable to provide sponsorship for this role (Need Visa Independent Candidates)


Candidates must have minimum 6-8 years of Encompass experience.

Job Description

As a Business Analyst for Encompass, you will be a key player in configuring and supporting the Encompass 360 / Smart client platform.

You will be responsible for helping discover and define the problem statement, evaluate the solution options, and make recommendations. Collaborate with various technical and cross functional teams to determine the feasibility of the changes. Complete understanding of Encompass, Smart client, US Mortgage process, Agile software development Methodology is essential.

  1. Extensive experience as Business Analyst
  2. Excellent understanding of US Mortgage Industry
  3. Hands on experience in Encompass Smart Client configuration with excellent understanding of Encompass product suite from ICE Mortgage Technology
  4. Excellent Stake holder management
  5. Ability to coordinate / work with offshore team on daily basis.
  6. Lead Agile ceremonies, backlog grooming and product prioritization meetings.
  7. Perform all responsibilities in accordance with Client’s Competencies and Information Protection requirements.
  8. Lead team with design of technical solutions to meet business requirements covering Mortgage origination process and interface design
  9. Consult with and advocate to multiple business units (on client side) outside of project efforts.
  10. Lead activities to identify people, process and system impacts of business objectives for all sizes of projects/teams.
  11. Act as a mentor to and resource for less experienced Business Analysts.
  12. Lead test planning of technical solutions and support testing by facilitating resolution of identified bugs.


Required Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 8 years of experience in Information Technology in the US Mortgage space with Encompass product knowledge / experience


Business Analysis Skills -

  • Develop and communicate a clear product vision aligned with business goals.
  • Define and prioritize product features and enhancements based on market trends, user feedback, and business requirements.
  • Work closely with design and development teams to create intuitive and engaging user experiences.
  • Collaborate with key stakeholders, including engineering, design, sales, and customer support, to gather input and ensure alignment with overall business objectives.
  • Manage and maintain the product backlog, tracking progress, and ensuring that development tasks are completed in a timely manner.
  • Requirements Elicitation, Analysis, Configuration, And Documentation
  • Evaluate and analyze business requirements, elicit information to help identify business needs and objectives, and propose solutions to solve problems.
  • Manage on-going communication and clarification of functional and non-function requirements in a clear and comprehensible manner to project staff, and other technical stakeholders.

Hourly Wage Estimation for Business Analyst in Johnston, RI
$38.00 to $47.00
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