Experienced Dental Patient Coordinator

Job Overview
We are seeking a highly motivated and experienced Dental Patient Coordinator to join our dynamic dental team. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to treatment coordination. Your expertise in dental billing, insurance verification, and electronic health record (EHR) systems will drive efficiency and patient satisfaction. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for providing exceptional patient service, this is the opportunity for you to make a meaningful impact in our clinic.

Duties

• Manage patient intake processes, including appointment scheduling and confirmation via multi-line phone systems and front desk operations
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification OPEN DENTAL
• Review and update patient medical records accurately within EMR (Electronic Medical Records) systems such as eClinicalWorks or Meditech
• Assist patients with billing inquiries, process payments, and perform medical collection activities to ensure timely reimbursement
• Coordinate with clinical staff to develop and update care plans while maintaining detailed documentation review for compliance with HIPAA regulations
• Utilize CPT coding, ICD-9/10 coding, and medical terminology knowledge to ensure precise medical billing and coding practices
• Maintain excellent phone etiquette while managing multi-line phone systems and providing top-tier customer service to patients and providers

Requirements

• Proven experience as a Dental Patient Coordinator or Medical Administrative Support within a dental or healthcare setting
• Strong knowledge of dental terminology, medical terminology, ICD-9/10 coding, CPT coding, and medical billing procedures
• Experience with OPEN DENTAL
• Familiarity with health information management standards including HIPAA compliance and documentation review processes
• Experience with insurance verification processes for Medicare, and private insurers
• Bilingual abilities are highly preferred to serve diverse patient populations effectively
• Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (10 key), and familiarity with office management software like Eaglesoft or Dentrix
• Exceptional patient service skills with strong phone etiquette and clerical experience in front desk or office management roles
• Ability to handle medical records filing, medical scheduling, and administrative tasks efficiently in a fast-paced environment

Join us to be part of a dedicated team committed to delivering outstanding dental care through exceptional administrative support. We value energetic professionals who are eager to contribute their skills in a rewarding healthcare environment where every day makes a difference!

Pay: $23.00 - $30.43 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid sick time

Work Location: In person

Salary : $23 - $30