Ductless Technical Specialist

At Trane TechnologiesTMAt Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s In It For You

Be a part of our mission!  As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. 

Trane in Portland, OR is hiring for a Ductless Technical Specialist to join the team. In this position you will work closely with our contractor customers and internal fulfillment team to ensure proper installation and startup of Trane VRF and Ductless products.

Thrive At Work And At Home

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off, including in support of volunteer and parental leave needs.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.
• Learn more about our benefits here!
  
  

Where Is The Work

This position will be located in Portland, OR. From Monday to Thursday, work onsite with your colleagues. On Fridays, choose your work location, balancing what your work requires.

Prioritize engaging with customers. When not directly interacting with customers, collaborate with colleagues in your office.

What You Will Do

• Participate in VRF/Ductless post sales product success.
• Monitor, and measure process and process measurements to effectively and efficiently meet customer needs in regard to all post sales ductless activity including but not limited to startup and beyond.
• Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers, and co-workers.
• Provide commercial and high-level technical product sales training to area office personnel and customers as required.
• Conduct field training of customers in the install and troubleshooting of VRF and Ductless products.
• Able to troubleshoot VRF and Ductless products.
• Assist customers in the startup and commissioning of VRF and ductless products.
• Build consultative relationships and trust with owners and contracting customers.
• Support area office performance by coaching sales personnel in competent VRF product sales, application, and customer support.
• Administration of warranty process and all post sales activity for ductless business.
• Participate in Mitsubishi DSG program as a representative for your area/region.
• Work with submittals and equipment selections to support internal and external business processes
• Proactively communicate with all stakeholders while working with various projects and keep detailed reports
• Engage and build relationships with various resources throughout METUS and Trane
  
  

What You Will Bring

• Minimum of 2-5 years of VRF Experience.
• Working knowledge of all facets of construction including mechanical, electrical, plumbing systems, etc. preferred.
• Must be able to travel throughout assigned territory
• Great public speaking and presenting experience is required
• Daily travel is required, with up to 20% of overnight travel.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
  
  

Compensation

Base Pay Range: $78,200 -123,000 annually.

Total compensation for this role will include an incentive plan.

Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

Equal Employment Opportunity

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.