Controls Technician Team Leader - Long Island City, NY

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you:

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

What’s in it for you:

• Thrive at work and at home… Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs.
• A regular schedule (with overtime opportunities but never on-call!) Most workdays you’ll be dispatched from your house.
• Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance, and student debt support.
• Knowledge support from the factory a nationwide communications hub so that you have what you need to get the job done right the first time.
• Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance.
• Learn more about our benefits here!

Where is the work:

This position has been designated as on site within a geography.

What you will do:

Trane in Long Island City, NY is hiring for a Controls Technician Team Leader to join our organization. In this role you will be responsible for supervising HVAC Field Technicians who repair/retrofit/replace environment comfort systems, utilizing knowledge of air conditioning theory, pipe fitting and mechanical layouts.

In this position you will be leading a team of controls technicians. Primary job responsibilities include coaching, mentoring and developing other members of your team. This candidate will also be a lead controls technician installing (commissioning), troubleshooting, repairing, and programming Building Automation control systems. This candidate will partner with the ACM to provide leadership for controls technician team members. In order to perform your task you will utilize your knowledge of electronics (board level troubleshooting), direct digital controls, airflow, hydronics, refrigeration theory, and building control techniques.

Responsibilities:

• Establish & maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face
• Directly supervises and responsible for the coaching, mentoring and developing of other controls service and contracting technicians
• Manages performance by monitoring controls technicians effectiveness and efficiency in relation to customer service and associate objectives
• Organizes and schedules all assigned Control Technicians. Identifies and prioritizes projects and plans jobs in detail
• Responsible for understanding HVAC systems and BAS controls
• Responsible for coordinating with engineering on process improvement. You are the voice of the field. Lend support to engineering as needed
• Responsible for team standard work for programming, end to end testing, downloading programming, starting up, commissioning, and servicing on assigned projects
• Conducts year-end performance evaluations and yearly development plans for direct reports
• Maintains quality standards by supervising and inspecting job sites
• Responsible for internal and external customer training events and team technical meetings
• Coordinates with project managers and customer to precisely understand requirements for all on-site installation and repairs by extensively examining building layouts, forecasting issues, gathering materials and synchronizing on-site work
• Assist estimating and engineering in final project design
• Keeps current on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems
• Establish standards for graphics, commissioning, programming for standard work
• Attends and distributes information from monthly technical update
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions
• Displays team effort and dedication to customer by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays
• Maintains quality standards by supervising and inspecting job sites
• Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and staff as needed
• Support tech team in accomplishing this as required
• Supporting job fulfillment planning with goal being tech consistency per job
• Digital and IS Adoption to assist and supporting IS Offering with the objective to increase productivity and Customer Satisfaction deliverable

Qualifications:

• Associate's degree from a two-year college or technical school with a certificate in Heating, Ventilation and Air Conditioning or equivalent combination of education and experience preferred.
• Minimum five (5) years’ experience in BAS
• Working knowledge of HVAC products, systems, electronics and pneumatic controls.
• EPA approved Universal Technician Certification.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to:
• DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Additional Requirements and Environmental Exposure:

• Must be able to safely and legally operate a vehicle using a seat belt
• Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties
• Must be able to twist the trunk of your body 90 degrees in each direction
• Must be able to squat and touch the floor with both hands
• Must be able to reach your hands over your head
• Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.
• Must be able to safely use a ladder with a 350 lb. total weight limit, while carrying equipment of 50 lbs. or less
• Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal
• Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet
• This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location

Compensation:

Base Pay Range: $50.00 - $60.00 per hour, plus overtime

Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

This position is classified as safety-sensitive.

Equal Employment Opportunity:

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.