Service Manager (HVAC)

Title: Service Manager

Location: Woodbury, LI- Fully in-office

Job Description:

· Provide direction and accountability for technicians, dispatcher and service staff.

· Provide and review Repair Quotes

· Insure customer satisfaction and customer follow up

· Cultivate lasting relationships with customers and promoting new customers

· Profit and loss responsibility and annual sales revenues

· Promote maintenance agreements

· Hold meetings for group training and one on one reviews

· Forecast and manage manpower to meet ongoing customer and seasonal demands

· Provide technical support for technicians

· Insure billing and invoicing is being performed correctly and accurately.

Experience:

• 5 years experience with HVAC Service Management required

License/Certification:

• Driver's License (Preferred)