What are the responsibilities and job description for the Truck Dispatcher position at TraMUC Transport LLC?
We are looking for a reliable Dispatcher to establish daily trucking routes. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
- Plan, assign and dispatch loads to drivers.
- Verify loads dispatched to drivers were accurately executed.
- Update schedule and contact drivers on a day to day basis.
- Determine best routes to ensure loads are dispatched and accommodating route changes as needed.
- Monitor driver locations and trucks using routing software.
- Monitor the route and status of loads and communicate with customers regarding current status or any possible delays.
- Be able to adjust to last minute changes and work with drivers to schedule emergency pick-up or delivery for new or established clients when necessary.
- Communicate and coordinate with other departments and resolve any issues.
- Maintain records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
- Contact new and existing customers to solicit additional freight, as necessary to load trucks within the designated area.
- Attention to detail regarding rate confirmations.
- Input all load information correctly into dispatch software.
- Other duties as assigned
Skills
- Proven experience as dispatcher or relevant position (preferred 2 years)
- Ability to plan, organize, be attentive to detail and possess a strong problem-solving skill
- Bilingual in English and Spanish required
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
- Knowledge in Prophesy and Samsara is a plus.
Schedule is Monday to Friday from 7:30 AM to 4:30 PM and Saturdays from 8 AM to 12 PM.
Job Type: Full-time
Pay: $33,280.00 - $37,440.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Dispatching: 2 years (Preferred)
Language:
- Spanish (Preferred)
Work Location: One location