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Account Representative

TRAM, Inc.
Plymouth, MI Full Time
POSTED ON 10/15/2026
AVAILABLE BEFORE 11/13/2026
The Tokai Rika Group is seeking an Account Manager for our Subaru team who has strong analytical skills as well as strong skills in dealing with commercial issues, planning, coordination and communication.

Duties

Represent Tokai Rika commercially with Customers, in line with Tokai Rika sales goals:


  • Responsible for sales related commercial communications between TR and assigned Customer
  • Work to resolve all sales related, commercial and financial discrepancies
  • Coordinate negotiating for piece price, tooling, obsolesces, design changes, etc
  • Build multi-level relationships within the Customer’s organization
  • Maintain high level of customer satisfaction



Communicate Customer expectations within TR:


  • Receive and distribute RFQ’s, price targets, APR expectations, and competitor information
  • Review & understand Customer terms and conditions
  • Develop Customer Sales Strategy with significant assistance and guidance
  • Understand current market trends and the relationship to Customer expectations



Work to improve profits and reduce cost or loss:


  • Adhere to corporate profit targets
  • Understand corporate cost structure
  • Negotiate cost internally to meet Customer price targets
  • Monitor & report on Customer & commodity annual profitability targets



Support and follow TR established processes, procedures and policies:


  • Follows, mentors & trains on IATF & ISO procedures
  • Support TR Quality & Environmental Policies



Provide departmental support:


  • Mentor and train Account Representative I
  • Document processing (filing, saving, faxing, distributing, etc)



Qualifications

  • Bachelor’s degree in Business Administration, Marketing, Finance or Economics
  • 2 - 5 years of sales experience dealing with commercial issues



Japanese Automotive Transplant Experience Preferred.
TRAM, Inc. is a Japanese owned automotive parts supplier, serving the Japanese Transplants (Toyota, Nissan, Subaru, etc.) as well as the domestic OEMs (Ford and GM). Located in Plymouth, MI, TRAM, Inc. is a subsidiary company of Tokai-Rika Co. LTD, which is located in Nagoya, Japan. TRAM was founded in 1986 and currently employs 2,500 people at our 5 locations.

We manufacture automotive components such as switch-related products (window regulators, headlights, cruise control, turn signals, multifunction and HVAC switches), security and safety-related products (shift levers, steering wheels, steering locks, seat belts, key cylinders, mechanical and remote keys).

Shift your career into drive and help TRAM make the driving experience an intuitive connection between the human body and the vehicle.

TRAM, Inc. is an Equal Opportunity Employer.

For additional information about our companies, please see our web site at http://www.tokai-rika.co.jp/en/

This is a great opportunity to join our growing organization and enhance your skills to become a valuable member of our successful team!

Salary.com Estimation for Account Representative in Plymouth, MI
$58,703 to $79,446
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