What are the responsibilities and job description for the Customer Success Fall Internship position at Trajektory?
Location: Chicago, IL
Schedule: Part-time | Monday, Tuesday, and Thursday (10am–4pm)
Fall/Winter: August - December
Schedule: Part-time | Monday, Tuesday, and Thursday (10am–4pm)
Fall/Winter: August - December
About Trajektory
Trajektory is a leading sponsorship valuation and analytics platform used by major sports teams, leagues, and brands to measure and maximize the impact of their partnerships. We provide real-time data, insights, and reporting that help our clients make smarter decisions about their sponsorship investments.
About the Role
As a Customer Success Intern, you will support onboarding, data quality, and client delivery processes. You’ll work directly with Customer Success, Data Ops, and BI teams to ensure clients receive accurate, actionable insights from the platform.
What You’ll Do
- Assist with client onboarding tasks, including data collection and documentation
- Support quality assurance by reviewing data outputs and identifying discrepancies
- Conduct sponsorship asset audits across broadcast, social, and digital platforms
- Help manage and organize brand and partner logo catalogs
- Support client reporting through research, data entry, and validation
- Assist in building client-facing deliverables and presentations
- Participate in cross-functional workflows using tools like Asana
Requirements
- Currently pursuing a degree in Sports Management, Business, Marketing, or a related field
- Rising Junior, Senior, or Graduate student
- Must be able to receive academic credit for the internship
- Highly detail-oriented with strong organizational skills
- Comfortable working with data in spreadsheets
- Strong communication skills and ability to work cross-functionally
- Interest in sports analytics, sponsorships, and client services
Why Trajektory
This internship provides direct exposure to how sports teams and brands measure sponsorship value. You’ll gain hands-on experience in onboarding, data operations, and client delivery—building skills that translate directly into roles in sports, consulting, and tech.