REPAIR TECHNICIAN

Position Summary

We are seeking a bright, motivated “natural mechanically-inclined” individual for a full-time, permanent position as a model train repair technician working out of our Flowery Branch office. The successful candidate will efficiently troubleshoot and repair model railroad and related hobby products. This person will be able to keep their workstation neat and organized and will be able to efficiently diagnose and perform effective repairs. We provide a nice climate-controlled service area with your own bench, all the specialized tools, great support from our experienced team, and thousands of organized parts to enable you to be successful in performing work efficiently.

Compensation will be commensurate with experience.

Requirements

Viable candidates for this position *must*:

• Have at least 2 years of demonstrable experience in repairing electro-mechanical devices and electronic devices.
• Have good foundational skills with hand tools, soldering, using adhesives, drilling, taping, etc.
• Be a quick learner to transfer existing repair & troubleshooting skills to model trains
• Be able to discern what is worth repairing based on the items value and extent of damage
• Be focused on quality work to maximize customer satisfaction and minimize comebacks
• Detest working in an unorganized, messy, and untidy work area
• Be efficient and well organized
• Be able to quickly assimilate your knowledge and be excited about learning new things and repair techniques
• Be assertive and mature, with good people/communication skills
• Have an easy, innate aptitude with computers, systems and numbers.
• Have a laser-focused attention to detail, and the ability to learn complex processes and systems.
• Have a questioning, analytical personality that is always looking for a better way to do things
• Be able to pass our electro-mechanical knowledge assessment

The primarily responsibilities will be:

• Perform effective, efficient, and quality repairs on all types of Model Train Equipment

• Meet department productivity and quality standards

• Maintain good customer rapport with customers both over the phone and occasionally in person.

• To maintain a safe, clean, clutter-free, and organized work environment.

• Perform other repair and facility maintenance projects as needed.

Who are we?

Trainz is a fast-growing e-commerce retail company located in Flowery Branch, Georgia. We are a leading seller of model trains and hobby products worldwide on eBay, Amazon, Walmart, and other Marketplaces. We provide an informal work environment, but it is fast-paced, high-tech, fun, and challenging. We are continuously striving to figure out better ways to do business and grow as a company.

**We are a Certified Great Place to Work Company.**

Benefits

• Flexible Monday-Friday hours

• Paid Holidays, PTO

• Dental Insurance

. Health Insurance

• Free Soda and Coffee

• Multiple Holiday Lunches

• Chaplain care

• Company paid outings when monthly goals are met

• Bonus Plan

. 401(k)



Mission & Values

Our mission is “Helping people reconnect with fun”.

Our core values are:

• Work-Life Balance

• Deliver Excellence

• Honor Your Word

• Continually Learning

If you think you have what it takes and these values sound like you and how you feel a business should be guided, we would love to hear from you!

Job Type: Full-time

Job Location: Flowery Branch, GA 30542

Required education: High school or equivalent

Job Type: Full-time

Salary: $20.29 per hour