Benefits & Compliance Administrator

Trailways of New York Is Hiring

Trailways of New York, a prominent and prestigious family-owned intercity bus company established in 1926, is seeking a reliable and detail-oriented Benefits & Compliance Administrator to join our team at our corporate office in Hurley, NY.

About Us

Trailways of New York provides 24/7 transportation services throughout New York State, with routes extending to Montreal and Toronto. With nearly a century of service, we are committed to safety, reliability, and maintaining high standards across our facilities and operations.

About The Opportunity

The Benefits and Compliance Administrator is responsible for the day-to-day administration of the Company's employee benefit programs while ensuring compliance with applicable federal and state regulations. This position serves as a key resource for employees by providing guidance on benefit plans, coordinating with insurance carriers, payroll providers, and third-party administrators, and maintaining accurate records and reporting. The ideal candidate is highly organized, detail-oriented, customer-focused, and able to manage multiple priorities while handling confidential information with professionalism and discretion.

Key Responsibilities

• Administer employee benefit programs, including medical, dental, vision, life, disability, HSA, FSA, and HRA plans.
• Manage employee benefit enrollments, terminations, life event changes, and annual open enrollment activities.
• Maintain accurate employee benefit records and ensure data integrity across payroll, benefits, and insurance systems.
• Serve as the primary point of contact for employee benefit questions, providing guidance on eligibility, coverage, claims, and plan options.
• Coordinate with insurance brokers, carriers, third-party administrators (TPAs), and payroll providers to ensure accurate administration of benefit plans.
• Monitor compliance with applicable federal and state regulations, including ACA, HIPAA, COBRA, ERISA, and other employee benefit requirements.
• Assist with ACA reporting and required filings, including coordination of IRS Forms 1095 and related documentation.
• Administer leave programs, including FMLA, Short-Term Disability, Paid Family Leave, and related employee communications.
• Administer the Company's group life insurance and voluntary life insurance programs, including enrollments, beneficiary designations, coverage changes, claims assistance, and coordination with insurance carriers.
• Support the Company's overall compliance program by assisting with regulatory compliance initiatives, maintaining required compliance records and documentation, coordinating compliance-related activities, and serving as a point of contact for employee compliance reports and concerns.
• Prepare and maintain compliance notices, policies, required employee communications, and government reporting.
• Reconcile monthly benefit invoices and coordinate benefit-related payroll deductions and employer contributions.
• Assist with year-end benefit reporting, including information required for Form W-2 preparation.
• Prepare reports, audits, and supporting documentation related to employee benefits and regulatory compliance.
• Maintain strict confidentiality of employee information and sensitive records.
• Collaborate with Human Resources, Payroll, Accounting, insurance providers, and outside vendors to ensure efficient administration of benefit programs.
• Stay current on changes in employee benefits legislation and recommend process improvements to maintain compliance.
• Perform other related duties as assigned.

Education & Experience

• Associate's degree in Human Resources, Business Administration, Accounting, or a related field preferred.
• Bachelor's degree in Human Resources, Business Administration, or a related field is a plus.
• Equivalent combination of education, training, and relevant experience will be considered.
• Minimum of 3–5 years of experience administering employee benefit programs and regulatory compliance in a Human Resources or Benefits role.
• Experience with ACA, HIPAA, COBRA, ERISA, FMLA, and employee benefits administration strongly preferred.
• Experience working with payroll systems, HRIS platforms, insurance carriers, and third-party administrators (TPAs) preferred.

Required Skills

• Strong understanding of employee benefit administration and applicable federal and state regulations.
• Excellent organizational skills with strong attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.
• Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.

Preferred Certifications

• SHRM-CP, SHRM-SCP, PHR, CEBS, or similar professional certification is a plus, but not required.

Benefits

• Paid vacation, holidays, and sick time
• 401(k) with company match
• Medical, dental, vision, and life insurance
• Opportunities for professional development, growth, and career advancement within the company

Join Us

If you are seeking a rewarding opportunity to contribute to our mission, we encourage you to apply today.

Trailways of New York is committed to fostering an inclusive and diverse workplace. In compliance with Federal, State, and applicable Local equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, national origin, sex, religion, sexual orientation, disability, military status, or any other status protected by law.

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Employee benefits administration and regulatory compliance.: 3 years (Preferred)

Ability to Commute:

• Hurley, NY 12443 (Required)

Work Location: In person

Salary : $80,000 - $85,000