Mid And/Or Evening Store And Housekeeping Assistant Manager

Job Listing: Mid and/or Evening Store and Housekeeping Assistant Manager

Location: Trail’s Travel Center, Albert Lea, MN

Position Type: Full-Time

Shift: Mid and/or Evening (Flexible Schedule)

Posted: April 29, 2025

About Trail’s Travel Center

Trail’s Travel Center is an award-winning leader in the travel center industry, renowned for providing exceptional customer service and maintaining the cleanest facilities in the region, particularly our restrooms and showers. Located in the heart of Albert Lea, MN, we pride ourselves on fostering a customer-focused culture, earning multiple industry accolades for excellence. Join our team and enjoy great benefits, a flexible schedule, and the opportunity to grow with a top-tier organization.

Job Overview

We are seeking a self-motivated and dynamic Assistant Manager to oversee mid and/or evening operations for our store and housekeeping teams. This role is pivotal in upholding Trail’s commitment to cleanliness, customer satisfaction, and team leadership. The ideal candidate will lead by example, inspire their team, and occasionally perform hands-on tasks to ensure our facility remains pristine and welcoming.

Key Responsibilities

• Lead and Motivate: Supervise and inspire store and housekeeping staff during mid and/or evening shifts, fostering a customer-focused culture that aligns with Trail’s high standards.
• Maintain Cleanliness: Oversee and participate in housekeeping tasks, ensuring restrooms, showers, and store areas are spotless, upholding our reputation as the cleanest travel center.
• Customer Service: Engage with customers to ensure a positive experience, addressing concerns promptly and promoting a welcoming environment.
• Team Management: Train, schedule, and mentor team members, instilling accountability and pride in delivering exceptional service.
• Operational Oversight: Manage inventory, monitor store operations, and ensure compliance with safety and cleanliness protocols.
• Hands-On Work: Actively participate in physical tasks (e.g., cleaning, restocking, organizing) as needed to maintain our facility’s standards.
• Retail Support: Assist with retail operations, including cashier duties and merchandising, to ensure smooth store functionality.

Qualifications

• Leadership Experience: Proven ability to lead and motivate a team, preferably in a retail, hospitality, or service environment.
• Self-Motivated: A proactive, results-driven mindset with the ability to work independently and make decisions under pressure.
• Willingness to Work: Comfortable performing physical tasks, including cleaning restrooms, showers, and store areas, to lead by example.
• Customer-Focused: Passion for delivering exceptional customer service and maintaining a clean, inviting facility.
• Retail Experience: Some experience in retail or customer-facing roles is preferred but not required; we prioritize leadership and work ethic.
• Flexibility: Ability to work mid and/or evening shifts, with a schedule that accommodates operational needs.
• Communication Skills: Strong interpersonal skills to engage with staff, customers, and management effectively.

Why Join Trail’s Travel Center?

• Great Benefits: Competitive pay, health insurance, retirement plans, and employee discounts.
• Flexible Schedule: Work-life balance with adaptable shift options.
• Award-Winning Team: Be part of a travel center recognized as an industry leader, with multiple accolades for cleanliness and service.
• Growth Opportunities: Develop your leadership skills in a supportive environment with potential for career advancement.

How to Apply

If you’re a driven leader ready to uphold Trail’s legacy of excellence, we want to hear from you! Please submit your resume and a brief cover letter to careers@trailstravelcenter.com or apply in person at Trail’s Travel Center, [820 Happy Trails Ln, Albert Lea, MN 56007]. For questions, call (507) 373-4200.

Trail’s Travel Center is an equal opportunity employer.

Start Date: Immediate openings available