What are the responsibilities and job description for the Busser - Server Assistant position at Trailborn Hotels & Resorts?
ABOUT OUR ROLE
The Server Assistant / Busser supports the front-of-house team by quickly clearing and resetting tables, refilling beverages, and helping deliver food as needed. They ensure the dining room stays clean, organized, and ready for guests, helping maintain smooth and efficient service.
ABOUT OUR VALUES
We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.
ESSENTIAL FUNCTIONS
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Prepare and set all dining areas for service
Set tables before, during, and after service according to standards
Perform side work assigned by Supervisor
Offer water to all seated guests
Carry out service of bread and butter to guests at the appropriate time (if offered)
Clear plates and silver between courses and prep set up for the next course to be served
Make sure area surrounding table and chairs are clean and orderly
Maintain cleanliness of all work areas, China, glass, etc., throughout the day
Complete closing duties, including restocking items, polishing silver and glassware, etc.
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests everywhere, always
Be available to run food, bus tables and re-set dining sections in all areas
Address guests` service needs
Speak with others using clear and professional language
Develop positive working relationships with fellow staff and support team to reach company goals
Provide service to always expected levels while on property
Perform other reasonable job duties as requested by Supervisors
QUALIFICATIONS
Prior experience as a busser, server assistant, or in hospitality preferred, but not required.
Strong teamwork, communication, and attention to detail.
Ability to stay organized and work quickly in a fast-paced environment.
Friendly, professional attitude with a willingness to take direction.
Commitment to cleanliness, sanitation, and guest service standards.
Reliable and punctual.
PHYSICAL REQUIREMENTS
Stand, walk, and move quickly for extended periods.
Lift, carry, and push/pull up to 40 lbs.
Frequently bend, stoop, and reach.
SCHEDULE
Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
Salary : $17