What are the responsibilities and job description for the Human Resources Manager position at Trailborn Hotel Management LLC?
POSITION – REGIONAL HUMAN RESOURCES MANAGER (EAST)
RATE OF PAY– $50,000 - $55,000 PER YEAR
REPORTING TO– CORPORATE DIRECTOR OF HR, DOTTED LINES TO GENERAL MANAGERS AT EAST COAST PROPERTIES
EMPLOYEE CATEGORY – EXEMPT, FULL TIME
LOCATION – TRAILORN SURF & SOUND
ABOUT OUR ROLE
The Regional Human Resources Manager (East) supports HR operations for multiple Trailborn hotels while being based at Trailborn Surf & Sound. This role partners with property leaders and corporate HR to support recruiting, onboarding, training, and employee development, with a strong on-property presence.
ABOUT OUR VALUES
We believe in GETMY Best – Guide, Excellence, Together, Magic, and Yes
ESSENTIAL FUNCTIONS
Recruiting & Staffing
Manage full-cycle recruiting for property-level hourly and management roles
Partner with General Managers and department leaders on hiring needs
Screen candidates, coordinate interviews, and support onboarding
Training & Development
Coordinate and support new hire onboarding and training programs
Facilitate brand, service, and compliance training as needed
Support employee development and track training completion
Employee Relations & HR Support
Serve as a trusted HR resource for employees and managers
Support performance management, coaching, and corrective action
Assist with employee relations issues, escalating as appropriate
HR Administration & Compliance
Maintain employee records and HR systems accurately and confidentially
Support compliance with employment laws and company policies
Assist with reporting, audits, and HR initiatives
Regional Support
Provide HR support across multiple East region properties
Travel occasionally to support training, new openings, or priority needs
QUALIFICATIONS
2 years of Human Resources experience (hospitality preferred)
Knowledge of recruiting, onboarding, training, and employee relations
Strong communication, organization, and relationship-building skills
Comfortable working independently in a fast-paced environment
Proficient with HR systems and basic reporting
Willing to travel occasionally to other properties (10% Travel)
ABOUT OUR
BENEFITS
Company Benefits and Perks
Full Time
Part Time
Seasonal
Medical (with company contribution)
Yes
-
-
Dental (with company contribution)
Yes
-
-
Vision (with company contribution)
Yes
-
-
Paid Time Off
Yes
-
-
401(k) (with company match)
Yes
Yes
-
Sick Time
Yes
Yes
If required by applicable state law
Employee Dining Discounts
Yes
Yes
Yes
Employee Marketplace Discounts
Yes
Yes
Yes
SCHEDULE
Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
Salary : $50,000 - $55,000
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