What are the responsibilities and job description for the Housekeeping Room Attendant position at Trailborn Hotel Management LLC?
Position Summary
The Hotel Room Attendant is responsible for cleaning and maintaining guest rooms and public areas to ensure high standards of cleanliness, hygiene, and guest satisfaction. This role is essential in creating a welcoming and comfortable environment for all guests.
Key Responsibilities
1. Guest Room Cleaning
Clean and tidy guest rooms, including making beds, changing linens, dusting, and vacuuming.
Clean bathrooms: sanitize toilets, sinks, showers, floors, mirrors, and restock amenities.
Replace towels, linens, toiletries, and other supplies according to hotel standards.
Ensure all furniture, fixtures, and equipment are in good condition; report maintenance issues immediately.
2. Guest Service
Provide polite, friendly, and helpful service to guests.
Respond to guest requests promptly and courteously.
Handle lost-and-found items according to hotel procedures.
3. Housekeeping Standards & Procedures
Follow hotel cleaning checklists and brand standards.
Adhere to health, safety, and sanitation guidelines.
Use cleaning products and equipment safely and correctly.
Ensure carts are stocked and organized at the start and end of each shift.
4. Team Support
Assist colleagues and communicate any guest concerns or unusual situations to the supervisor.
Participate in daily team briefings.
Cooperate with other departments, such as Front Office and Engineering, when needed.
5. Compliance & Documentation
Complete assigned rooms within required timelines.
Record room status and report to the supervisor or housekeeping system.
Follow key-control and security procedures.
Qualifications
Previous housekeeping or cleaning experience preferred (not required).
Ability to work with minimal supervision.
Basic understanding of cleaning techniques and safety standards.
Physical stamina and ability to lift, push, and pull moderate weights.
Ability to stand, walk, and perform repetitive tasks for long periods.
Skills & Competencies
Attention to detail
Time management
Customer service orientation
Reliability and teamwork
Strong communication skills
Working Conditions
Fast-paced hospitality environment.
Work may involve weekends, holidays, and varying shifts.
Exposure to cleaning chemicals and physical work.
Benefits for FT team members: Medical, Dental, Vision, Short and Long-term Disability, 401K, Holiday, Sick AND PTO
Salary : $20