Branch Manager

Job Summary:

Direct and coordinate activities of the warehouse and showroom.  This will include the following aspects…

Primary Functions:

• • Observe and follow Company policies, standards and rules of conduct. Always protect Company and customer information.
  • Be responsible for direct sales, communication and providing assistance to clients during the selection/design process
  • Confer with client to determine architectural preferences, purpose and function of environment, budget, types of construction, areas of tile or stone to be installed, and other factors which affect planning interior environments.
  • Integrate findings with knowledge of interior design and formulate environmental plan to be practical, esthetic, and conducive to intended purposes.
  • Advise client on interior design factors such as layout and utilization of ceramic tile, natural stone or similar products including color schemes, textures and pattern coordination.
  • Render design ideas in form of paste ups, drawings, or illustrations, estimate material costs, and present design to client for approval.
  • Plan and design interior or exterior environments for residential or commercial settings.
  • Generate sales leads and close sales with a high percentage of potential clients found independent of Company promotional efforts.
  • Close sales with a high percentage of prospective clients who visit the Company’s showrooms.
  • Utilize networking and prospecting techniques to generate sales leads independent of showroom’s walk-in traffic.
  • Follow up with all prospective clients via e-mail, written letters and phone calls to ensure a constant line of communication is open during and after the selection process.
  • Meet Company’s monthly, quarterly and yearly sales goals.
  • Assist in maintaining showroom appearance by keeping organized, clean, fresh and exciting.
  • Participate in outside professional organizations. (NKBA, ASID, NARI, HBA, etc.)
  • Participate in trade shows when called upon.
  • Help to create and develop customer accounts.
  • Take advantage of continuing education opportunities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•    Education and/or Experience - Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

•    Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

•    Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

•    Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

•    Computer Skills - To perform this job successfully, an individual should have knowledge of Contact Management systems; Inventory software; Spreadsheet software and Word Processing software.

•    Certificates, Licenses, Registrations - Forklift certification from Traditions in Tile and Stone

•    Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

o    Spend long periods standing/walking.
o    Frequently reach with hands and arms and stoop, kneel, crouch, or crawl.
o    Occasionally required to sit and climb or balance.
o    Regularly lift and/or move up to 25 pounds.
o    Frequently lift and/or move up to 50 pounds.
o    Occasionally lift and/or move up to 10 pounds.  
o    Specific vision abilities required by this job include color vision.

•    Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

o    The work environment can be very faced paced with large incoming and outgoing loads each day in addition to multiple clients requiring attention at one time, phone calls, emails and scheduled and unscheduled pick up and drop offs.
o    The noise level in the work environment is usually moderate.