What are the responsibilities and job description for the Operations Coordinator position at TradeWinds Software Corporation?
Build a career with a growing software company.
Tradewinds Software is looking for an organized, dependable, and motivated Operations Coordinator to help keep our business running smoothly. This position works directly with company leadership and supports many areas of the business including operations, accounting, customer onboarding, marketing, and customer support.
Unlike larger organizations where employees often work in a single department, you'll gain experience across nearly every aspect of running a software company. If you're someone who enjoys learning new things, solving problems, and taking ownership of your work, you'll fit right in.
About Tradewinds Software
For nearly 40 years, Tradewinds Software has developed business management software for agricultural operations across the United States. Our customers include grain elevators, rice mills, export terminals, seed processors, and peanut facilities.
Our headquarters are located at Innovation Depot in downtown Birmingham, Alabama, one of the Southeast's leading technology and startup hubs. We're a small, collaborative team where every employee has the opportunity to make a meaningful impact. As our company continues to grow, we're looking for people who want to grow alongside us.
What You'll Do
• Maintain internal reports and spreadsheets
• Record company credit card transactions
• Assist with bank reconciliations, transfers, and deposits
• Prepare invoices, contracts, and other customer documentation
• Send payment reminders and confirmations
• Assist with marketing materials and company mailings
• Research prospective customers using LinkedIn
• Generate reports for management
• Set up new customers in internal systems
• Coordinate management calendars and scheduling
• Answer incoming phone calls
• Create and manage customer support tickets
• Assist with special projects that improve business operations
What We're Looking For
• Highly organized with excellent attention to detail
• Dependable and self-motivated
• Strong written and verbal communication skills
• Comfortable managing multiple priorities
• Friendly and professional with customers
• Comfortable learning new software and technology
• Someone who enjoys improving processes and solving problems
Preferred Qualifications
• Strong working knowledge of Microsoft Excel and Word
• Experience with administrative, bookkeeping, or office operations
• Customer service experience
• Experience preparing invoices, contracts, or other business documents
• Experience with accounting or ERP software is a plus
• Interest in technology and a desire to continue learning
Schedule
• 32 to 40 hours per week
• Flexible four or five-day work week
• Primarily office-based at Innovation Depot in downtown Birmingham
• Hybrid work opportunities available based on workload, scheduling, and demonstrated independence
• Expected to transition into a full-time position as the company continues to grow
Career Growth
When would you start?
Right away! Interviews will be scheduled asap for the right Candidates with the selected candidate starting the beginning of August.
We don't believe in hiring people simply to fill a position. We hire people we hope will build a career with us.
If you have an interest in software development, technology, automation, or business systems, you'll have opportunities to learn from our development team. For the right person, this position can grow into software development, business analysis, technical support, product management, or other technology-focused roles.
Why Join Tradewinds?
• Work directly with company leadership
• Build skills across multiple areas of a growing software business
• Flexible four or five-day work schedule
• Hybrid work opportunities
• Opportunities for advancement and professional development
• Office located at Innovation Depot, surrounded by Birmingham's technology and startup community
• Collaborative team where your ideas matter
• Help build technology that supports one of America's most important industries
We recognize that great candidates don't always check every box. If you're organized, eager to learn, and excited about growing with a software company, we'd love to hear from you.