What are the responsibilities and job description for the First Impression Representative position at Trades Holding?
Be the Voice of Customer Excellence!
First Impression Representative
$17–$21/hour
At Trades Holding Company, you’re not just answering calls—you’re creating great customer experiences, solving problems, and helping people get the services they need
What You’ll Do
- Handle inbound/outbound calls with professionalism
- Identify needs, solve problems, and upsell when appropriate
- Document interactions in CRM systems
- Deliver fast, friendly, and effective service every time
What We’re Looking For
- Customer service or call center experience preferred
- Strong communication & multitasking skills
- Tech-savvy and comfortable in a fast-paced environment
- Flexible schedule (evenings & weekends required)
Perks & Benefits
- Weekly pay
- Weekly bonus potential
- Medical, dental, vision and life
- 401(k) with 4% match
- PTO
About Trades Holding Company
Founded in 1994, we are the largest Mr. Rooter franchisee in the region. With nearly 400 employees across Ohio, Kentucky, and Indiana, we provide a stable, professional "home base" for tradespeople. We believe in fostering a journey from apprenticeship all the way to retirement.
Trades Holding Company, LLC is an Equal Opportunity Employer.
#INDTH
Salary : $17 - $21