IT Projects and Solutions Manager

CULTURE & SPIRITUAL LEADERSHIP

At Traders Point, every role is first and foremost a calling to live out our mission and lead with character. We believe culture is shaped through consistent, Christ centered behaviors, and we expect every staff member, regardless of role, to actively embody the Traders 10 and the 5 Expectations in both life and leadership. Our Battle Plan serves as a foundational tool, grounding us in our mission to clear the way, equip for battle, and deploy for impact, as well as our vision of taking ground for the Kingdom across Indy and beyond. We hold one another accountable to live these commitments daily at work, at home, and in the community, believing that who we are becoming matters just as much as what we accomplish.

JOB SUMMARY

The IT Projects and Solutions Manager is responsible for leading the IT team’s work on projects – both those initiated by IT and those initiated by TPCC ministries. This individual will act as the primary connection between the IT team and ministry teams in the discovery of, definition of, and execution of projects and project IT related requirements.

The IT Projects and Solutions Manager is responsible for leading the IT Products Specialist in the IT team’s efforts related to increasing awareness, working knowledge, and adoption of available IT solutions by staff and volunteers; and maximizing ministry outcomes by guiding and counseling ministries. This individual will lead IT team efforts to identify where and how our technical solutions are best applied, leading research regarding what solutions and services are needed to address ministry needs, and orchestrating the delivery of such solutions..

SUPERVISORY RESPONSIBILITIES

• This positionisdirectly responsiblefor managing the ITSolutions Specialist.

DUTIES/PRIMARY JOB PRODUCTS

• Focus on people and outcomesthrough the best uses oftechnology

TEAM MANAGEMENT FUNCTION

• Direct the work of the IT Products Specialist
• Partner with the IT Applications Manager and the IT Systems Manager and the IT Director to lead the ITteam
• Actively engage as a leader in the IT team
• Assure focus and alignment of the IT team (IT ProductsSpecialist in particular) with the ITstrategy

PROJECT MANAGEMENT FUNCTION

• Lead all efforts within the IT team toidentify, define,and execute projects and project deliverables.
• Work with ministries and IT team members embedded within ministries toidentifyprojects early toassureoptimaltime to clarify and execute.
• Work in partnership with the IT Applications Manager and IT Systems Manager(and whenneededthe IT Director)to prioritize workitems assigned to the IT team and to communicate those priorities as well as work statusand state with ministry personnel.
• Facilitate definition of projecttasks and timelines, as well asidentifyingand managing project dependencies

BUSINESS ANALYST FUNCTION

• Authorgood qualitywork itemsfor theProgram Management teamand the Systems teamtoexecute

PRODUCT FUNCTION

• Lead the IT Products Specialist to partner with the IT Applications Manager, and the IT Systems Manager to create processes and practices tooptimizethe deployment and use of technology in ministry atTPCC
• Lead IT Products Specialist, andparticipateinfrequentlymeeting with ministry teams to clarifyobjectivesand manage expectations with relation to where and how technology can/will be used to meet TPCC and ministryobjectives
• Partner withthe rest of theIT Leadership team to assure alignment of ITproducts andsolutions with strategies, needs, technology best practices, and budgetparameters

INTERNAL AND EXTERNAL RELATIONSHIPS

• This position reports directly totheIT Director
• Participate as member ofthe ITstaffand the IT Lead Team,and attend applicable meetings andrequiredspecialevents
• Work closely with the ITDirector,IT Systems Manager, and IT Applications Manager to effectively lead the IT team and lead TPCCin regard toapplication of technology in performing ministry work
• Actively engage ministry teams,maintainingproductive and healthy relationships with TPCC ministries and the staff within each.
• Activelymaintainhigh functioning relationships with direct report
• Hold regular 1 on 1s with directreport
• Maintain consistent interactions with TPCCministry teams and guests,facilitatingclear discernment of user experience with TPCCtechnology

REQUIRED SKILLS/ABILITIES

• Effective meeting management (as organizer and invitee)
• Effective project management
• Work prioritization
• Working in a team environmentwhere relationship ispriority
• Business strategy development
• Alignment of technology delivery with established business strategies
• Organizational changemanagement
• Businessprocessdesign
• Collaboration across businessfunctionsand IT
• Defining business value andmaintainingend userfocus
• Identifyingand documenting functional requirements

PREFERRED SKILLS/ABILITIES

• Writing and producing training materials and guides
• Product marketing
• Effective group and individual communication
• Workflow design

EDUCATION & EXPERIENCE

• Undergraddegree in a technical fieldand/or2or more years of direct experience intechnology(eg.business analyst, product owner)
• Working in a team environment
• Navigating corporate culture and organizational dynamic toidentifyand producetechnicalsolutions leading to desiredoutcomes

PHYSICAL DEMANDS/WORK ENVIRONMENTS

• Lifting upto 50lbs
• Significant timeviewingscreens
• Extended periods in meetingsin-person and online
• Occasional extended periods standing

CLASSIFICATION

Exempt/Non-Exempt: Exempt

Full or Part-Time: Full Time

Work Schedule: Sunday-Thursday