Claims Representative Trainee

Reliable, Local Company, Providing Full-Time Remote Job Opportunities in the Kansas City Metro! - While this position is remote, we are looking for candidates that live in the Kansas City Metropolitan area.

*This position will become a remote; however, we are seeking candidate located in the Kansas City Metro area, as in office training is required*

YOU make the difference!

As our business continues to expand, we are looking to hire individuals that want to be among the most talented and passionate people in the industry.

We offer the confidence and stability that comes with working for a growing and evolving company. Our company culture allows employees to feel empowered, to be heard, and to make an impact.

Play an integral role in driving success, being a part of a passionate team, working directly from the comfort of your own home. We value your expertise and passion and aim to create a supportive atmosphere that encourages personal and professional growth. We pride ourselves on being a leading company in our industry, known for our stability, reliability, and commitment to excellence. At Traders Insurance, we value employee empowerment, open communication, and the ability to make a difference. Join us today to enjoy a multitude of opportunities for learning, development, and advancement.

As a Claims Representative Trainee, you will assure delivery of “best in class” customer service and contribute to the quality of our claims handling, while helping our customers get back on the road after an accident. You will need excellent problem solving and organizational skills to gather details, investigate accidents, and manage the claims process. Every day is different as you work to resolve problems, and we ask that you be willing to work hard in a fast-paced and ever-changing environment. It is also expected this person exhibit strong interpersonal skills with other team members, while providing strong contributions to overall company and claims department success.

Responsibilities 

• Provides first line customer service contact for claims reporting activity. Utilizes Claims Call Center Best Practices in all activities
• Creates loss reports by securing information from policyholders, claimants, agents, or other parties. Establishes the claim by direct entry of claim data via computerized claims systems.
• Helps determines liability (who's at fault for the damages)
• Interviews customers, claimants, and witnesses
• Partners with appraisers/estimators to manage vehicle repairs
• Negotiates with customers and other insurance carriers
• Implements and upholds all policies of Traders along with the willingness to work hard in a fast-paced and ever-changing environment
• Ensures all operations are consistent with the stated mission and direction set forth by Traders
• Demonstrated ownership attitude with the ability to be analytical and make accurate decisions
• Excellent customer service and negotiating skills
• Strong verbal and written communication skills
• Personal computer literate with proficiency in the use of Word and Excel

We’re open to motivated new college graduates who are interested in starting a career in the insurance claims field. A high school diploma is required, along with some experience in retail or customer service—especially in fast-paced environments. Candidates must also be able to obtain and maintain an Adjuster license in required states

*We also welcome candidates with prior claims experience. Compensation may be adjusted based on relevant experience and qualifications. Salary ranges from $46,000 - $70.000 depending on experience.

Traders' employees also benefit from: 

Group Medical/Dental/Vision

Employee & Dependent Life Insurance

Paid Time Off

401K Plan

Paternal Leave

Training and Career Development

Opportunities for Advancement

Pet Insurance