Director of Strategic Accounts – Automotive SaaS

Description

TradePending is seeking a dynamic and results-driven Director of Strategic Accounts to lead and expand relationships with key enterprise clients in the automotive sector. This role is responsible for driving revenue growth, maximizing customer lifetime value and serving as a trusted advisor to strategic accounts leveraging our SaaS solutions.

Key Responsibilities

Strategic Account Leadership

• Own and manage a portfolio of high-value automotive clients (OEMs, dealer groups, marketplaces, fleet operators)
• Develop and execute long-term account strategies to drive growth, retention, and expansion
• Build executive-level relationships with key stakeholders and decision-makers
  
  

Revenue Growth & Expansion

• Identify upsell, cross-sell, and renewal opportunities within strategic accounts
• Meet or exceed revenue targets, including ARR growth and net revenue retention
• Lead contract negotiations and renewal processes
  
  

Customer Success & Value Realization

• Ensure customers achieve measurable ROI from SaaS solutions
• Partner with Customer Success, Product, and Support teams to deliver exceptional client experiences
• Act as the voice of the customer internally to influence product roadmap and innovation
  
  

Industry Expertise

• Maintain deep knowledge of automotive trends (digital retailing, inventory management, connected vehicles, etc.)
• Advise clients on best practices and digital transformation strategies
  
  

Cross-Functional Collaboration

• Work closely with Sales, Marketing, Product, and Executive Leadership
• Coordinate internal resources to support account success and growth initiatives
  
  

Team Leadership

• Lead and mentor Strategic Account Managers or Account Executives
• Establish KPIs, coaching frameworks, and performance management practices
  
  

Requirements

Qualifications

• 8–12 years of experience in Automotive SAAS. Lead Gen environments
• 3–5 years managing strategic or key accounts in a SaaS environment
• Proven track record of exceeding revenue targets and managing high value accounts
• Strong executive presence and ability to influence C-level stakeholders
• Excellent negotiation, communication, and presentation skills
• Data-driven mindset with experience using CRM and analytics tools (e.g., Salesforce)
  
  

Key Competencies

• Strategic thinking and long-term planning
• Relationship building and stakeholder management
• Commercial acumen and deal structuring
• Customer-centric mindset
• Leadership and team development
• Adaptability in a fast-paced SaaS environment
  
  

KPIs / Success Metrics

• Net Revenue Retention (NRR)
• Monthly Recurring Revenue (MRR) growth within strategic accounts
• Executive engagement within key accounts
  
  

Why Join Us

• Be at the forefront of Lead generation and sales enablement in the industry
• Competitive compensation, bonus structure
• Collaborative, high-growth environment