What are the responsibilities and job description for the Warehouse Worker position at Tractor and Equipment?
About the Position:
The Warehouse position in our Billings, MT branch serves as an interface with our valuable customers.
- Primary responsibilities of this role requires friendly, helpful and expeditious customer service to our VIP customers.
- We have thousands of parts for our many pieces of machinery and it is essential that our warehouse employees safely ship and receive parts orders ensuring accuracy in each order and to the expectations of our customers.
- Solid communication skills are necessary, as this role is responsible for contacting our customers to advise them of back order status updates.
- We need a team player who will partner with our parts counter staff to expedite the parts orders of our customers.
- Work in a safe manner and follow all company safety policies.
Qualifications & Experience Needed:
- A valid driver’s license is required.
- Able to lift up to 50 pounds.
- Utilize a forklift.
- This is a physically demanding job that requires standing, walking and picking parts for an 8 hour day.
- Our customers are often under time constraints so the ability to handle working in a fast-paced and sometimes stressful environment is essential to be successful.
- A high school diploma combined with previous customer service experience is a great start for this role.
- CDL preferred.
- Dependable, excellent attendance record.
Company Benefits:
- Retirement: 401k w/ Company Match and Profit Sharing
- Paid Time Off: Paid Vacation, Holiday & Sick Leave
- Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
- Vision Insurance: VSP Vision Insurance
- Insurance: Company Paid Life, AD&D & Disability Insurance
- Guidance Resources: Employee Assistance Program
- Rewards: Quarterly Employee Recognition Cash Program
- Discounts: CAT Products, Rental/Sales Discounts
- Financial Access: Credit Union Membership is available
- Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
- Tenure: Seniority Bonus, starting at 5 years
- Talent Referral Program: Employee Referral Bonus
- Safety: safety boot reimbursement
Harnish Group Inc. is the Caterpillar Dealer in central and western Washington, central and eastern Montana, northwestern Wyoming, northwestern North Dakota and Alaska. Our Member Companies are N C Machinery Co., NC The Cat Rental Store, N C Power Systems Co., Tractor & Equipment Co., T&E The Cat Rental Store, T&E Power Systems, and SITECH Northwest Inc., representing Caterpillar, and other manufacturers. We are a family owned and managed company with 1,200 employees. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.