What are the responsibilities and job description for the Front Desk Receptionist position at Tracey Dental?
Job Summary
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks.
Duties
- Greet visitors and clients warmly, ensuring they feel welcome and attended to promptly
- Answer multi-line phone systems efficiently, directing calls accurately and courteously
- Manage appointment scheduling and calendar management using digital tools such as Eaglesoft and Microsoft Office
- Verifying Insurance
- Presenting Treatment plans
- Collecting accounts receivable
- Provide excellent customer support by addressing inquiries, providing information, and escalating issues as needed
- Maintain a clean and organized front desk area to uphold a professional appearance at all times
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, and data entry skills
- Excellent phone etiquette with experience managing multi-line phone systems in a professional setting
- Bilingual abilities are highly desirable to serve diverse clientele effectively
- Proven office experience with clerical duties such as filing, proofreading, and document management
- Exceptional organizational skills with the ability to prioritize tasks efficiently and manage time effectively
- Experience in customer service roles, including medical or dental receptionist positions preferred
- Knowledge of office management software like QuickBooks for bookkeeping and administrative support tasks
- Personal assistant or medical receptionist experience is a plus for handling calendar management and client interactions
Experience in Eaglesoft software is preferred.
Pay: $23.00 - $28.00 per hour
Benefits:
- Flexible schedule
Experience:
- Eaglesoft: 1 year (Required)
Location:
- McKinney, TX 75071 (Preferred)
Work Location: In person
Salary : $23 - $28