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Chief of Staff to the COO

Traba
York, NY Full Time
POSTED ON 11/20/2025 CLOSED ON 1/28/2026

What are the responsibilities and job description for the Chief of Staff to the COO position at Traba?

We are seeking an experienced and entrepreneurial Chief of Staff to partner closely with our COO and drive strategic projects that contribute significant leverage to our strategy & operations teams. The role will start as an individual contributor (IC) with a plan to graduate into leading a team within 18 months. You will work hands-on across GTM, customer operations, and worker operations to remove bottlenecks, provide product insights, and own reporting out progress to the Executive team & entire company. This is a unique opportunity to partner with leadership and drive meaningful change as we continue to scale our business.

Responsibilities

  • Refine playbook and develop new initiatives on sales enablement and efficiency.
  • Design and Build Operations: lead the development of our upselling motion, basing all of our tactics in our customer’s needs and pain.
  • Define New Processes: Play a key role in defining processes essential for the launch and sustainability of new markets.
  • Collaborate for Product Excellence: Partner closely with the product team to implement automated solutions that deliver a magical customer and worker experience, streamline operations and enhance efficiency.
  • Work Closely with Leadership: this role will be reporting to the COO and provide leverage by focusing on the biggest priorities while owning the tracking and reporting of progress.
  • Hands-on and Field-focused: Embrace a hands-on approach initially, requiring travel during the first six months to engage directly with customers, gather insights, and relay learnings back to the team.

What You’ll Need

  • Background: Bachelor’s degree in business, operations, or a related field, or equivalent experience.
  • Experience: 7 years in operations, strategy, or management roles, preferably in a startup or a notable marketplace company.
  • Proven Leadership Experience: Demonstrated success in leading and developing high-performing teams, with an emphasis on driving operational excellence and team growth.
  • Detail-oriented: Process-driven mindset with a high level of accuracy, organization, and a desire for operational excellence.
  • Proficient in SQL,no-code tools like Retool, and data visualization software like Omni or Power BI or highly analytical with aptitude to learn quickly.

Bonus Points

  • Experience working with product or engineering teams.

Benefits

  • 📈 Start-up equity
  • 💰 Competitive salary
  • 🩺 100% Paid health, dental & vision coverage
  • 🍽️ Dinner Provided via DoorDash, free DashPass & stocked kitchen for NY employees
  • 🚍 Commuter benefit
  • 🏋🏽 Gympass benefit
  • ✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health

Salary Range Details

The compensation range for this position is set between $150,000 and $175,000, reflecting our market analysis and other relevant considerations. However, exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description.

Equal Opportunity Employer

Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.

Our Values

Dream Big - We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don’t sacrifice long-term value for short-term results.

Olympian’s Work Ethic - Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.

Growth Mindset - We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.

Customer Obsession - We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve these often overlooked communities’ problems.

What is light industrial labor?

Light industrial flexible staffing is a $50B labor market that encompasses entry-level jobs in warehouses & distribution centers. These workers pack boxes, load trucks, and manage warehouse operations to keep supply chains running at peak efficiency.

Salary : $150,000 - $175,000

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