Operations Administrator

POSITION SUMMARYWe are seeking a highly organized and detail-oriented Operations Administrator to support our growing team in concert promotion. This role plays a key part in ensuring smooth tour operations by managing artist and venue contracts, payments, insurance requirements, and general administrative tasks. The ideal candidate is a meticulous professional with a strong ability to organize and maintain essential documentation, track tour expenses, and collaborate with multiple stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions include, but are not limited to the following:

Administrative & Organizational Support

• Maintain and organize digital files related to contracts, insurance documents, and financial records.
• Assist in coordinating operational details for tours and events, ensuring deadlines are met.
• Work closely with the operations and finance teams to audit tour expenses and reconcile accounts.
  
  

Contract & Financial Management

• Review and manage artist and venue contracts, ensuring compliance with company policies and expectations.
• Track and process artist and venue deposit payments, coordinating with internal finance teams.
• Annotate contracts and maintain accurate records of contract terms, payment schedules, and obligations.
  
  

Insurance & Compliance

• Request and manage insurance certificates for tours and shows, ensuring all required documentation is in place.
• Track and audit tour expenses to ensure accuracy and alignment with budget expectations.
  
  

Qualifications

• Degree in Music Business, Finance or Accounting preferred
• Strong attention to detail and organizational skills, with the ability to manage multiple priorities.
• Experience with contract management and document review preferred.
• Basic understanding of financial processes, including payments, audits, and expense tracking.
• Knowledge of insurance requirements for events or live entertainment is a plus.
• Proficiency in Microsoft Office, Google Drive, and file management systems.
• Ability to work independently while collaborating with multiple departments.
• Excellent written and verbal communication skills.
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to work for long periods at a computer/desk
  
  

Reports to: Operations Manager

Employment Status: Full-time, Non-Exempt, Hybrid (In office Tuesday through Thursday)

Salary Range: $50,000 - $60,000

Benefits:

• Health, Dental, Vision and Life Insurance
• Short term & Long term disability insurance
• FSA
• HSA
• Paid time off and paid company holidays
• 401(k) plan with company match