What are the responsibilities and job description for the NIGHT AUDITOR position at TPI Hospitality?
Night Auditor - Courtyard - Roseville
11pm to 7am - Friday & Saturdays (ONLY)
We all matter. We all make a difference. We are TPI.
TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida. Our brands include Hilton, Marriott, Margaritaville, Holiday Inn, and more. TPI believes in serving our guests, coworkers, and communities to create win-win outcomes.
As a night owl, you will have the opportunity to provide each guest a memorable experience while also preparing the hotel for the next day. As an Overnight Front Desk Agent, you will work independently to care for each guest’s needs, process arrivals and departures, monitor and uphold safety measures, and perform responsibilities assigned by the Front Desk Supervisor. Your organization, communication skills, and attention to detail directly contribute to guest satisfaction and company culture.
Key Responsibilities:
- Check guests in and out efficiently while maintaining a friendly and professional demeanor.
- Handle guest requests, inquiries, and complaints promptly and courteously.
- Maintain accurate records of reservations, arrivals, departures, and payments.
- Monitor the property for safety and security, reporting any concerns to management.
- Prepare the hotel for the next day, including completing daily audit tasks and reports.
- Collaborate with other departments to ensure seamless guest experiences.
What You Will Bring:
- High School Diploma or GED.
- Previous experience in front desk or guest service roles preferred.
- Strong communication and organizational skills.
- Ability to work overnight shifts independently.
- Positive attitude and dedication to providing excellent guest experiences.
About TPI Hospitality
- Celebrating 50 years of industry leadership.
- Culture of empowerment and professional growth.
- 45 hotels and restaurants in Minnesota and Florida.
Multiple new projects and advancement opportunities. - Twelve-time Best Places to Work nominee.
Benefits
- Medical/Dental Insurance
- 401(k) & matching
- Free parking and transportation to/from Margaritaville Resort
- Paid Time Off (PTO) & Holiday Pay
- Volunteer Time Off (VTO), Bereavement, and School Conference Leave
- Employee Discounts & Supplemental Insurance options
- Tuition Discount