What are the responsibilities and job description for the Lobby Attendant / Public Area Attendant position at TPG Hotels & Resorts?
Come join the team at InterContinental Kansas City on the Plaza!
Job Overview
The Lobby Attendant cleans lobby, restrooms and public areas in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
What You'll be doing
- Walk all assigned spaces at beginning and end of shift. Remove newspapers, trash, empty ash receptacles and note any areas that require immediate cleaning.
- Clean assigned public areas including dusting, polishing, vacuuming, glass cleaning and trash removal. Clean public elevators. Clean public restrooms and stock with supplies. Perform quality check on public space televisions, telephones and lamps.
- Clean offices as assigned.
- Appropriate and proper use cleaning equipment and supplies.
- Prompt reports to housekeeping management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.
- Prompt turn in to housekeeping management of all articles left in public spaces for entry into Lost and Found.
- Perform duties of Houseperson, Room Attendant or Laundry Attendant as assigned.
Skills And Abilities
- Previous experience in housekeeping or a related role is a plus.
- Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment.
- Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
- Strong communication skills for interacting with guests and team members.
- Basic understanding of safety and sanitation practices.
- Flexibility to work nights, weekends, and holidays as needed.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Identity Theft Protection
- Flexible Spending Accounts
- 401(k) Retirement Plan
- Paid Time Off, Vacation and Holidays
- Employee Assistance Program
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
