What are the responsibilities and job description for the Steward position at TPG Hotels and Resorts?
Operate dish washing machine including proper rack stacking and silver presoaking. Wash dishes, pots and pans, kitchen utensils, glasses, silverware, etc.
Maintain mop station with mops/buckets, brooms, and proper cleaning solutions. Sweep and mop floors. Keep floors clean and dry, pick up wet spills immediately.
Clean walls, tables, racks sinks, floor mats and disposal area. Polish stainless steel.
Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes and ceiling vents, according to schedule or as directed.
Empty all trash cans, wash out and return to kitchen.
Perform special cleaning projects as assigned.
On time and at work when scheduled, and in proper uniform.
Attend department meetings as scheduled.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
Any other tasks / duties as requested by management.Education and Experience:
High school education or related experience. Familiarity with hospitality industry practices preferred.
Skills And Abilities
Ability to understand and provide friendly guest service. Ability to understand and comply with proper cleaning techniques, policies and procedures. Ability to operate dish washing machine, burnisher, steam cleaner, cardboard bailer, mop and properly use cleaning supplies. Ability to timely complete assigned tasks and identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Attention to details with good organizational and efficient time management skills.
Requirements
Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.Working Conditions & Physical Effort:
Physical work is a primary part of job. Work is normally performed inside and outside the hotel with cleaning supplies, equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses.
Maintain mop station with mops/buckets, brooms, and proper cleaning solutions. Sweep and mop floors. Keep floors clean and dry, pick up wet spills immediately.
Clean walls, tables, racks sinks, floor mats and disposal area. Polish stainless steel.
Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes and ceiling vents, according to schedule or as directed.
Empty all trash cans, wash out and return to kitchen.
Perform special cleaning projects as assigned.
On time and at work when scheduled, and in proper uniform.
Attend department meetings as scheduled.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.
Any other tasks / duties as requested by management.Education and Experience:
High school education or related experience. Familiarity with hospitality industry practices preferred.
Skills And Abilities
Ability to understand and provide friendly guest service. Ability to understand and comply with proper cleaning techniques, policies and procedures. Ability to operate dish washing machine, burnisher, steam cleaner, cardboard bailer, mop and properly use cleaning supplies. Ability to timely complete assigned tasks and identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Attention to details with good organizational and efficient time management skills.
Requirements
Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction.Working Conditions & Physical Effort:
Physical work is a primary part of job. Work is normally performed inside and outside the hotel with cleaning supplies, equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses.