RECREATION STAFF

Key Responsibilities

Daily Recreation & Guest Experience

• Welcome guests and provide friendly, attentive service at recreation areas and resort amenities.
• Set up, lead, and break down activities for children, families, and adults, including pool games, beach games, crafts, bingo, and other scheduled programming.
• Encourage guest participation, answer questions, communicate activity details, and help guests make the most of their visit.
• Assist with kids' camps and family programming, including supervising activities and helping maintain a safe, inclusive, and engaging environment.
• Maintain clean, organized, and properly stocked recreation areas and activity supplies.
  
  

Seasonal Attractions & Signature Events

• Assist with setup, daily operation, guest experience, and breakdown of the resort's seasonal synthetic ice-skating rink, including skate distribution, guest flow, skate aids, and activity-area upkeep.
• Support Oysters on the Point, including event setup and breakdown, guest check-in, ticketing support, activity and vendor coordination, and maintaining an enjoyable waterfront event environment.
• Assist with Party at the Point and other live-music and special-event programming, including event preparation, guest engagement, activity support, and post-event cleanup.
• Help deliver holiday and family events, which may include crafts, games, s'mores, fire-pit experiences, jump castles, and other seasonal activities.
• Provide flexible event support as programming and business needs change throughout the year.
  
  

Event Operations & Administration

• Prepare activity and event spaces, equipment, supplies, signage, and materials before scheduled programming.
• Follow event plans, schedules, checklists, and direction from the Recreation & Events leadership team.
• Assist with guest reservations, attendance counts, ticketing, check-in, and basic event or program records as assigned.
• Communicate supply needs, maintenance concerns, guest feedback, and event issues to the appropriate supervisor.
• Participate in team meetings, training, property orientations, and event recaps.
  
  

Safety & Risk Management

• Follow all resort policies, safety procedures, and instructions for recreation equipment and event spaces.
• Keep first-aid supplies accessible and know the location of emergency equipment and relevant contacts.
• Promptly report accidents, injuries, unsafe conditions, equipment concerns, and guest incidents to a supervisor so appropriate documentation can be completed.
• Maintain appropriate supervision and awareness during activities, particularly those involving children and water-adjacent areas.
• Understand and follow all applicable rules for pool, beach, skating, and special-event operations.
  
  

Qualifications & Requirements

• Prior experience in customer service, hospitality, recreation, childcare, camps, events, or a related field is preferred.
• Strong interpersonal and communication skills, with the ability to interact positively with guests, coworkers, and children of varying ages.
• Outgoing, dependable, adaptable, and comfortable taking initiative in a fast-paced, guest-facing environment.
• Ability to work outdoors for extended periods and perform physical tasks such as standing, walking, lifting, carrying supplies, and setting up event equipment.
• Availability to work a flexible schedule, including weekends, holidays, evenings, and peak event dates. Hours may vary by season and business needs.
• Special skills that enhance recreation programming are welcomed, including lifeguard or other safety certifications, artistic ability, sports or fitness experience, and knowledge of the Charleston area.
• Must be able to complete the resort's required background check and drug screening. A valid driver's license may be required.
  
  

Work Environment & Schedule

This is a year-round, hourly position. Work schedules will vary based on occupancy, weather, seasonal programming, and the resort's event calendar. Recreation Staff should expect a combination of weekday, weekend, evening, and holiday shifts, with additional hours during high-volume periods and special events. The role involves working both indoors and outdoors in changing weather conditions.