Front Desk Receptionist

Great Golf, Racquet Sports, Fitness, Dining and so much more!

For over 60 years, TPC Wisconsin, formerly Cherokee Country Club, has served as Madison’s only private facility to offer an 18-hole golf course, all-season golf range, indoor and outdoor tennis, pickleball, athletic training facility and outdoor pool. Our Champions Grille, Players dining and event spaces host casual and fine dining opportunities of intimate proportions, 30 or less, and large celebrations of 200 plus guests. TPC Wisconsin also provides PGA recognized and award-winning golf instruction and fitting programs, structured member events, and social events for the whole family all year long.

We are seeking a full-time Front Desk Receptionist to join our team. The Front Desk Receptionist is the first and last employee to communicate with our guests. They are the face of TPC Wisconsin. This Front Desk Receptionist Role is the first and last impression of their visit.

We are currently seeking part-time Front Desk Receptionists to join our team. As the first and last point of contact for members and guests, you play an essential role in creating a welcoming, professional and memorable experience for everyone who visits our club.

Front Desk Receptionist Duties:
- Greet and welcome guests in a professional and friendly manner.
- Answer phone calls, take messages, and redirect calls as necessary.
- Respond to member and guest questions about club amenities, events and services.
- Maintain a clean and organized reception area.
- Manage incoming and outgoing mail and packages.
- Perform general clerical duties such as filing, photocopying.
- Utilize club software and computerized systems for data entry and record keeping.
- Provide outstanding customer service while supporting the daily operations of the club.

Experience:
- Previous experience in customer support or a similar role is preferred
- Proficient in typing and using computer software programs
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both written and verbal
- Attention to detail and accuracy in all tasks performed
- Experience working at a front desk or receptionist position is a plus

Knowledge of Racquet Sports and Golf is a plus but not necessary.

We are looking for someone who enjoys interacting with people, takes pride in providing exceptional customer service, and thrives in a team-oriented environment. This is an excellent opportunity to become part of a welcoming club culture while gaining experience in hospitality and private club operations.

This is a year-round position. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This is an excellent opportunity for someone who is organized, detail-oriented, and enjoys providing exceptional customer service. The successful candidate will have the opportunity to work in a casual, fun environment and contribute to the day-to-day tasks associated with a private club. Hours vary during the week with some weekends to cover shifts.

Job Type: Part-time

Benefits:

• Flexible schedules
• Pro Shop Discount
• Restaurant Discount

Schedule:

These are part-time positions that could include:

• Evening shifts (approximately 2:00 p.m. – 8:00 p.m.)
• Early morning 6 am – 8 am
• Weekend shifts
• Opportunities to cover daytime shifts when available

Application Questions:

• This position is mostly evening hours 2-8PM, weekend hours and sometimes daytime hours. Are you available for those hours?
• How many hours per week are you willing to work?

Work Location: In person

Pay: $18.00 - $21.00 per hour

Benefits:

• Flexible schedule

Ability to Commute:

• Madison, WI 53704 (Required)

Ability to Relocate:

• Madison, WI 53704: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $21