What are the responsibilities and job description for the Locker Room Assistant position at TPC Network?
TPC Sawgrass, located in Ponte Vedra Beach, Florida, is the birthplace of the TPC Network and the backdrop to PGA TOUR headquarters. Within the Mediterranean-Style, 77,000 square foot clubhouse, we provide our PGA TOUR Players, Families, Executives, Members and Guests with truly memorable culinary and service experiences in multiple dining outlets, beautifully appointed banquet and meeting spaces, and an expansive gallery. For the golf enthusiast, we provide a world class golf experience on either of our two PGA TOUR championship courses, including the famous Stadium Course, home to THE PLAYERS Championship. If you are looking to improve your game, our PGA TOUR’s Performance Center offers lessons from the top PGA instructors in the industry as well as club fitting and fitness.
Tee up your career as a part of our team with the TPC Network!
QUALIFICATIONS
- High school diploma or equivalent education
- General knowledge of golf and at least one year of previous customer service experience
- High end customer service experience preferred
RESPONSIBILITIES/DUTIES
- Assist PGA TOUR players, Members and Guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible
- Ensure that all Members and Guests are greeted and welcomed in a professional and courteous manner
- Assist in the development of standards and maintain responsibility for cleanliness and appearance of all aspects and areas of the Locker Rooms at all times
- Positively promote the service philosophy of the club
- Assist in providing valet service for shoes and supplies. Replace/change soft spikes from Members & Guest golf shoes if requested
- Assist in the maintenance of ordering, receiving and storage programs as they relate to supplies and toiletries. Assist in maintaining par stock inventory levels as established by the Locker Room Supervisor and/or Head Golf Professional
- Assist the Golf shop staff with the enforcement of dress code policies and allocation of daily locker usage. Provide par stock levels on rental shoes
- Assist in providing information regarding workout instructions and safety procedures concerning proper use of exercise equipment (where applicable)
- Communicate information in a detailed and pleasant manner
- Assist in answering telephones clearly and concisely to schedule services and communicate information in a pleasant and professional manner
- Engrave bag tags, TOUR Experience plaques and other items
- Monitor the golf handicap computer system if applicable
- Special projects or other duties as assigned
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.
An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
Travel
- Travel is not expected for this position
Work Schedule Expectations
- This position requires shifts as necessary based on business levels
Supervisory Responsibility
- This position has no direct supervisory responsibilities
