What are the responsibilities and job description for the Digital Learning Production Coordinator – 12 Month Contract position at TP ICAP?
The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Role Overview:
The Digital Learning Production Coordinator provides administrative, technical and operational support for the development and delivery of Learning programmes across the Group.
The role is responsible for assembling, formatting and publishing digital learning materials, maintaining content libraries and supporting programme logistics. This role is focused on content preparation rather than content design, and contributes to high-quality learning delivery through accuracy, organisation and process execution.
Role Responsibilities:
Essential
Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
USA - 200 Vesey Street - New York, NY
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Role Overview:
The Digital Learning Production Coordinator provides administrative, technical and operational support for the development and delivery of Learning programmes across the Group.
The role is responsible for assembling, formatting and publishing digital learning materials, maintaining content libraries and supporting programme logistics. This role is focused on content preparation rather than content design, and contributes to high-quality learning delivery through accuracy, organisation and process execution.
Role Responsibilities:
- Assemble, format and prepare digital learning content using approved templates, brand guidelines and structured file management processes.
- Prepare assets including presentation decks, PDFs, micro-learning components, images, audio and short video clips for distribution or upload to platforms.
- Upload, launch and maintain learning content within platforms such as LearnUpon, Articulate Rise and Synthesia, ensuring correct versioning, tagging and audience enrollment details.
- Maintain shared folder structures and media libraries, ensuring materials are organised, archived and easy to retrieve.
- Support programme scheduling including session invites, learner communications, attendance tracking, follow-up administration, and coordination of physical and technical logistics for on-site programmes.
- Run evaluation surveys and extract feedback data to populate reporting templates.
- Track learner engagement and completion at programme level through reports and dashboards.
- Conduct structured content testing using required checklists to identify formatting or accessibility issues, and log them for correction by others.
- Respond to routine learner enquiries or escalate more complex issues appropriately.
Essential
- Experience delivering administration or coordination support in a digital or learning-focused environment.
- Strong organisational skills with the ability to manage multiple requests and maintain file integrity.
- Excellent attention to detail with a focus on accuracy in formatting and publishing content.
- Good communication skills and a professional approach when supporting internal stakeholders.
- Proficient in Microsoft Office, particularly PowerPoint, Excel and SharePoint.
- Experience with learning management or authoring tools such as LearnUpon, Articulate Rise/360, Synthesia or Canva.
- Understanding of digital content workflows and document version control.
- Experience supporting programme delivery or process-driven work within HR, Talent or Operations.
- Professional / 4
Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
USA - 200 Vesey Street - New York, NY
Salary : $55,000 - $65,000