What are the responsibilities and job description for the Scrum Master / Program Manager- AI Focus position at Toyota Tsusho Systems?
About TTS-US: Founded in 2011, Toyota Tsusho Systems US, Inc. (TTS-US) is a Toyota group company that develops IT, cybersecurity, and technology solutions to support Toyota’s global business operations. With eight TTS affiliates worldwide, TTS-US is helping establish a secure and resilient Toyota global value chain while continuing to expand its capabilities across cybersecurity, IT consulting, project support, and enterprise solutions.
Toyota Tsusho Systems - US is seeking a highly skilled Scrum Master / Program Manager- to support Agile delivery across cross-functional teams within our Cybersecurity, Systems, & Resilience organization. This role requires a strong facilitator who can coach teams, remove impediments, and drive continuous improvement, while also bringing strong technical fluency and analytical depth to work effectively with engineering, analytics, and product stakeholders.
The ideal candidate will have strong Excel analytical skills, coding skills, Power BI expertise, and the ability to utilize AI tools across platforms to improve productivity, streamline workflows, and support data-driven decision-making.
Key Responsibilities
- Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, retrospectives, and sprint reviews.
- Apply coding skills when useful to support analysis, automation, visualization, or technical understanding.
- Leverage AI tools and platforms to improve team efficiency, automate routine tasks, and enhance analysis and communication.
- Use Power BI to build and maintain dashboards, reports, and delivery metrics.
- Coach and mentor teams on Scrum practices, Agile principles, and self-organization.
- Partner with Product Owners to support backlog refinement, prioritization, and delivery planning.
- Identify, track, and help remove impediments that affect team performance or delivery.
- Promote a culture of continuous improvement, transparency, and accountability.
- Provide regular status reporting, metrics, and insights to stakeholders.
- Collaborate with technical teams to support discussions around implementation, dependencies, and delivery risks.
- Support Agile transformation efforts through training, coaching, and practical guidance.
- Help bridge communication between business, product, and technical stakeholders.
- Bachelor’s degree in Computer Science, Business, Information Systems, or a related field.
- 3 years of experience as a Scrum Master, Agile Coach, Product Owner, or similar role in a software development environment.
- Strong understanding of Agile principles and practices, including Scrum, Kanban, and Lean.
- Strong Excel analytical skills, including the ability to work with data, metrics, and reporting to drive decision-making.
- Practical experience using AI tools across platforms to improve productivity, workflow, and analysis.
- Strong proficiency in Power BI, including dashboard creation, reporting, and data visualization.
- Coding skills in one or more languages or scripting environments preferred.
- Scrum Master certification such as CSM or PSM preferred.
- Strong verbal and written communication skills.
- Proven ability to build relationships, foster teamwork, and influence without authority.
- Strong analytical and problem-solving skills with a proactive mindset.
- Familiarity with tools such as JIRA, Confluence, and other project management platforms.
Preferred Qualifications
- Experience supporting cybersecurity, software engineering, or technology delivery teams.
- Additional Agile-related certifications are a plus.