What are the responsibilities and job description for the Automotive Sales Professionals position at Toyota of Orlando?
Company Description Toyota of Orlando is one of the largest Toyota dealerships in Central Florida, specializing in new Toyota vehicle sales, used cars, service, collision repair, and parts. Conveniently located at 3575 Vineland Rd., Orlando, FL 32811, the dealership serves a broad customer base across the region. Team members benefit from competitive salaries and a comprehensive benefits package that recognizes their skills, knowledge, and ambition. Employment is contingent upon successful completion of a background investigation. Toyota of Orlando is proud to be an Equal Opportunity Employer, committed to a fair and inclusive workplace.
Role Description Automotive Sales Professionals at Toyota of Orlando are responsible for assisting customers with selecting new and pre-owned vehicles, explaining features and benefits, and guiding them through the sales and financing process. Day-to-day tasks include greeting customers, conducting needs assessments, presenting test drives, preparing purchase agreements, and maintaining accurate sales records. Sales Professionals also follow up with prospective and existing customers, support dealership promotions, and collaborate with service and finance teams to ensure a positive overall experience. This is a full-time, on-site role based at the Orlando, FL location, requiring availability on weekends and some evenings.
Qualifications
- Customer service and relationship-building skills, including the ability to listen actively, understand customer needs, and provide clear, helpful information.
- Sales, negotiation, and closing skills with a focus on achieving individual and team goals in an ethical, customer-centered manner.
- Communication and interpersonal skills, including confident verbal communication, professional phone etiquette, and the ability to work effectively with diverse customers and colleagues.
- Basic product knowledge and technical aptitude, with the ability to learn Toyota vehicle features, technologies, and service offerings, and explain them in accessible terms.
- Organizational and time management skills to handle multiple customers, follow-ups, and documentation accurately in a fast-paced environment.
- Prior automotive sales or retail sales experience is preferred but not required; willingness to learn and participate in ongoing training is essential.
- Comfort with using computers, CRM tools, and dealership software for lead management, scheduling, and record-keeping.
- High school diploma or equivalent required; additional education in business or marketing is a plus.
- Valid driver’s license with a satisfactory driving record and the ability to complete any required background checks.
- Ability to stand and move around the showroom and lot for extended periods and conduct test drives with customers.