What are the responsibilities and job description for the Service Advisor position at Toyota of Irving?
Benefits include...
- Full-time employees are offered Medical, Vision & Dental
- 401K retirement and saving plans are offered to employees after working at the dealership for 6 months or more
- Paid Vacation time, selected holiday pay, sick leave
- Air-conditioned shop
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- ADP computer experience a plus