What are the responsibilities and job description for the Express Service Advisor position at Toyota of Gladstone?
Immediate Opening: Express Service Advisor at Toyota of Gladstone
Join Toyota of Gladstone's fast-paced, customer-focused team as an Express Service Advisor. We're looking for enthusiastic, detail-oriented professionals dedicated to providing top-notch customer service in a dynamic automotive environment.
Position: Express Service Advisor
Location: Toyota of Gladstone, Gladstone, OR
Type: Full-Time
Experience: Entry-level (experience in customer service preferred)
Key Responsibilities:
- Provide prompt and efficient service check-ins for express maintenance and repair needs.
- Clearly communicate service requirements and options to customers.
- Coordinate with technicians to ensure quick turnaround of vehicles.
- Ensure customer satisfaction through effective communication and problem-solving.
- Process service orders and manage scheduling to maximize workflow and customer convenience.
Qualifications:
- Strong customer service skills and a friendly demeanor.
- Excellent organizational and time management skills.
- Ability to work effectively under pressure and in a fast-paced environment.
- Basic knowledge of automotive servicing is a plus.
- High school diploma or equivalent; further education or certification in automotive technology preferred.
Why Join Us?
- Competitive compensation with performance incentives.
- Health, dental, and vision insurance.
- Opportunities for professional development and advancement.
- Employee discounts on vehicles, services, and parts.
- A friendly, team-oriented work environment.
Ready to accelerate your career with one of the leading automotive dealerships? Apply today and drive your career forward with Toyota of Gladstone!
Toyota of Gladstone is committed to equality and values diversity at our company. We welcome all applications regardless of background.
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dealership: 1 year (Preferred)
- Customer service: 1 year (Required)
- sales: 1 year (Preferred)
Language:
- Bilingual (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $17 - $25