What are the responsibilities and job description for the SERVICE ADVISORS position at TOYOTA OF EL CAJON?
Toyota of El Cajon is looking for an experienced Service Advisor to join our outstanding Service Department!
If you are passionate about delivering exceptional customer service, building lasting customer relationships, and being part of a high-performing team, we want to hear from you.
We Offer:
- Excellent Culture
- Excellent Pay Plan
- Advancement opportunities
- Medical, Dental, and Vision Plan
- Company-paid Life Insurance
- 401(k) savings plan and matching program
- Paid Vacation
Responsibilities:
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly report all vehicle symptoms as described by the customer
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Explain all completed work and charges to customers
Requirements:
- Two years experience as a Service Advisor.
- Possesses strong customer relations skills. Proficient at identifying and relating to the customer inquiry.
- Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence
- A desire for a long-term career with a growing organization.
We are an EOE/M/F/D/V Employer and support a drug-free workplace